New Landing › How can we help? › Themeforest Theme Support › Flexform › Page builder not loading

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Flexform
  • May 12, 2015 at 10:09 pm #174265
    tsmith
    Member
    Post count: 22

    Hello,
    I am not able to use the page builder, it block on “loading” statement when trying to create a page.

    Can you please help me ?
    Thanks !

    May 13, 2015 at 8:08 am #174357
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you try deactivating all plugins to see if that fixes the issue

    – Kyle

    May 13, 2015 at 9:05 am #174385
    tsmith
    Member
    Post count: 22

    Hello,
    I deactivated all plugins execpt : advanced custom fields and breadrumbs navxt because I need them for my website..

    Do you know if there is a way to correct this,
    Or a way to use Visual Composer instead of page builder ?
    (It makes an error when trying to active Visual Composer because of page builder)

    Thanks lot !

    May 13, 2015 at 9:10 am #174387
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please update the theme

    – Kyle

    May 13, 2015 at 9:20 am #174392
    tsmith
    Member
    Post count: 22

    Ok, I just updated the theme.
    Unfortunately, page builded still doesn’t work.

    May 13, 2015 at 9:26 am #174394
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I deactivated all your plugins, added a new page and the page builder works fine. Can you tell me a page where you are experiencing the issue?

    – Kyle

    May 13, 2015 at 9:28 am #174397
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I also had no problems. Try to clear the browser cache.
    -Rui

    May 13, 2015 at 9:32 am #174402
    tsmith
    Member
    Post count: 22

    Hello,
    Thanks both of you.

    I activate plugins one by one, until to have them all activate, and Page Builder works fine now.

    I hope it will stay like this.
    Thanks for your help !

    May 13, 2015 at 9:46 am #174405
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted.Thanks Kyle
    -Rui

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    Posted in: Flexform
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