Page Builder JS Error on Save (Edit Team)

[tt1011]

when I go to edit a team section in the page builder, the dialog does not close upon hiting “save” instead, nothing happens, but I do see a JS error in the console: Uncaught TypeError: Cannot call method ‘join’ of null page-builder.js?ver=2.0:1060

[Mohammad – SUPPORT]

Hi,
Please provide site URL with worpdress admin login detail so i can check and try to fix the issue .

Thanks 🙂
With Best Regards
Swift Ideas

[tt1011]

Hi. No thank you.

I am aware that in the WP theme support community asking for FTP access is how a lot of support gets done, but that is a horrible practice, and I can’t allow that to happen on my severs or sites.

If you have any other suggestions feel free to ask/express them, otherwise consider this a bug report. (i manually edited the code to get the result I needed)

[Mohammad – SUPPORT]

Hi,
You can post login detail as private . There is a Set as private reply option below message box to hide from public and only you and me can view this detail . We are also not facing this issue so we need to detail to debug it . Here some steps , you may try .
1. Please upgrade to Neighborhood 1.68

2. Please try to check after disable plugin one by one .

Hope it may help you .

Thanks

[kawpoosta]

How was this issue ever resolved? It happens to me often when I insert a lot of content in a page builder element…

[Kyle – SUPPORT]

Hi

This seems to only happen when using the prebuilt pages, if the element will not save, could you try adding it yourself? This should work 🙂

– Kyle