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    Posted in: Atelier
  • May 15, 2015 at 1:59 pm #175353
    uptostyle
    Member
    Post count: 15

    Dear Swiftideas.

    I am currently working on my site and the page builder is not loading in the last 2 days. It shows: loading please wait… -but it never loads.

    Do you have any issue with it or may i have some issue with my server ?

    Can you recommend me some solutions.

    Thank you
    Viktor

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    May 15, 2015 at 2:04 pm #175362
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I see you have Visual Composer enabled too, this may be causing a conflict. Can you test with in disabled? If that doesn’t work, try disabling all of your plugins, as this issue is normally related to a plugin conflict.

    – Kyle

    May 15, 2015 at 2:22 pm #175370
    uptostyle
    Member
    Post count: 15

    Hy Kyle.

    This seems to solve the problem. Now it loads fine. Thank for helping out 🙂

    Viktor

    May 15, 2015 at 2:26 pm #175374
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

    July 2, 2015 at 2:07 pm #191077
    uptostyle
    Member
    Post count: 15

    To whom i may concern.

    I am having some issues and difficulties with the site.

    1, I am using Atelier theme and in a foreign language and some parts i could not translate, i couldn’t find where to change it (photo attached – Share, and Related Projects)

    2, I have seen you have theme updates. How can i update it without loosing the site data?

    Thanks.
    Viktor

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    July 2, 2015 at 2:18 pm #191083
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The updates don’t change anything in the database,they only replace the theme files.

    Those strings are inside the translation files.

    #: swift-framework/content/sf-portfolio-detail.php:270
msgid "Related Projects"

    -Rui

    August 24, 2015 at 11:15 pm #206965
    uptostyle
    Member
    Post count: 15

    Dear Atelier team

    I just updated my theme and the site seems to be down with the following message:

    Fatal error: Call to undefined function sf_gopricing_list() in /home/content/27/11264927/html/uptostyle.hu/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/gopricing.php on line 62

    van you help me please

    The site is here: huptostyle.hu

    August 25, 2015 at 7:10 am #207015
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am assiting you here http://www.swiftideas.com/forums/topic/site-crashed-after-updating-the-theme/ so please keep this topic closed.

    Thanks
    Mohammad

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