New Landing › How can we help? › Themeforest Theme Support › Dante › Page Builder gone missing

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Dante
  • February 25, 2014 at 4:49 am #51469
    RatatoskMalice
    Member
    Post count: 12

    Since the recent update I am experiencing a major issue…the swift page builder has gone missing. I have checked the theme settings and it is activated but it does not show up when I go to create or edit a page. Picture below. I need to get help fixing this asap as the website I am working on is due on March 1st 🙁

    Thanks
    Malice

    February 26, 2014 at 9:46 am #51930
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    can you try deactivating all your plugins and see if that solves it?
    If not, can you let us know your wp-admin login details in a private reply so we can check out what we can do?

    All the best

    March 14, 2014 at 11:54 am #57601
    sdiaz1030
    Member
    Post count: 2
    This reply has been marked as private.
    March 17, 2014 at 6:58 am #57933
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please share website URL woth wordpress admin login detail so i can look in to this .
    Thanks

    March 17, 2014 at 11:27 am #58044
    sdiaz1030
    Member
    Post count: 2

    Last night, I disabled the “Disable the Visual Editor when Writing” and then went back and enabled it and it seems to be working now. Thank you for responding.

    March 17, 2014 at 11:32 am #58046
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Most welcome
    Thanks 🙂
    With Best Regards
    Swift Ideas

    March 17, 2014 at 5:58 pm #58272
    toni100
    Member
    Post count: 148

    hello – my page builder is also gone – when i create a textblock and want to add things like buttons the button for this is gone…

    March 18, 2014 at 11:24 am #58515
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check that your are using latest theme version at Admin -> Updates -> have any theme update and enable plugin again now .

    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Dante
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