Page Builder duplicates

[mansp]

Hi, when I’m updating a product via the page builder all the page builder code automatically copies into the “short product description”. This means all the page builder elements show up twice on the product page, one in the right half of the page (where all product information should be) and one as it should be below everything else.

If I delete the “Short product description” afterwards, everything works as it’s supposed to, but it’s really hard remembering to do that every single time you want to change something. What can I do?

Best regards,
Måns

[Mohammad – SUPPORT]

Hi,
Please upgrade to latest version of theme 1.80 and let me know your feedback.

Thanks 🙂
With Best Regards
Swift Ideas

[mansp]

Done, but now I can’t even open the page builder up?
Stuck on “loading… please wait”?

[Mohammad – SUPPORT]

Hi,
Pleas etake given below steps:
1- Check after clear cache of browser.

2- Deactivate plugin one by one and check issue. Any plugin may conflict it.

Thanks 🙂
With Best Regards
Swift Ideas

[mansp]

Thank you, but the original problem still exists.

[Mohammad – SUPPORT]

Hi,
Please explain original problem with marked screenshots.
Thanks 🙂
With Best Regards
Swift Ideas

[mansp]

If i make a change in the Swift Page Builder, the code automatically copies here:
http://cl.ly/WDLv

If I save the page then, it will show upp like this:
http://cl.ly/WD1y
(And then a duplicate longer down the page: http://cl.ly/WDyw)

If i then manually delete all the content from the first screenshot, it shows up as it is supposed to.

[Mohammad – SUPPORT]

Hi,
Very strange! Please provide me wbesite url with wordpress admin login detail and specific page url with issue so i can check and resolve the issue easily.
Thanks 🙂
With Best Regards
Swift Ideas

[mansp]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
Please upgrade all plugins and wordpress to resolve the issue automatically.
Thanks 🙂
With Best Regards
Swift Ideas

[mansp]

Are you sure? What plugins are you talking about?

[Mohammad – SUPPORT]

Hi,
Please go to Admin -> Dashboard -> Updates -> Here are the plugins to upgrade.
Thanks 🙂
With Best Regards
Swift Ideas

[mansp]

Everything updated. Problem still exists, as I thought. It’s something wrong with the theme, and I know I’m not the first with this problem. Why does it automatically copy all code to your custom field “Product short description”?

[Mohammad – SUPPORT]

Hi,
I am not able to create this issue at my side. Can you please explain the steps to produce the error.
Thanks

[mansp]

You’ve just made the error? Look at the Mismo Briefcase, and you’ll see.
Whenever u change something in the page builder. All the code copies to “product short description” -> The content in that frame pops up on the right half of the page.