Page builder code whithin customer email

[rootdigger]

Hi, I’m running a plugin (Woocommerce Germanized) that pulls the content from my “Imprint”, “Disclaimer” and “Privacy Policy” pages to include it at the end of customer emails (which is necessary here in Germany). Unfortunately it includes some page builder code, it always wraps my content like this (for example when its separated in two colums):

1/2
content
1/2

Looking into the final source code, there is no “1/2” to be found. For example, here is my german “Disclaimer”:
http://hiddenrooms.de/widerruf/

Some help would be appreciated. Best, Ruediger

[rootdigger]

I uploaded a customer email:

http://hiddenrooms.de/download/customer%20email.html

The 1/2 code appears several times below the Billing/Shipping address area…

[laranz – SUPPORT]

Hi,

I don’t know how they made that page, because I didn’t use that plugin before. Can you ask the plugin author to strip the shortcodes while taking the content from the pages?

Let us know,

Thanks,
laranz.