New Landing › How can we help? › Themeforest Theme Support › Dante › Page-Builder-Button is missing

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    Posted in: Dante
  • May 18, 2015 at 1:20 pm #176010
    joell-22
    Member
    Post count: 26

    Hello,

    I installed the Dante theme and wanted to create a new page, but the is now “Swift Page Builder”-Button. Can you please help me?

    Thanks in advance

    Joe

    May 18, 2015 at 1:45 pm #176025
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Check the ‘Screen Options’ tab on the top right of your screen, you may not have the page builder enabled

    – Kyle

    May 18, 2015 at 1:53 pm #176026
    joell-22
    Member
    Post count: 26

    Hi, I tried all the check boxes but nothing worked. 🙁

    May 18, 2015 at 1:56 pm #176028
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok please provide me with a link and login so I can look into this for you

    – Kyle

    May 18, 2015 at 2:04 pm #176031
    joell-22
    Member
    Post count: 26
    This reply has been marked as private.
    May 18, 2015 at 2:06 pm #176033
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok sorted, you had disabled the page builder in the Theme Options

    – Kyle

    May 18, 2015 at 2:14 pm #176038
    joell-22
    Member
    Post count: 26

    Ooops. How could that happen? THANKS!!

    May 18, 2015 at 2:15 pm #176039
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    May 18, 2015 at 2:35 pm #176052
    joell-22
    Member
    Post count: 26

    I tried to build a page, but the button doesn’t work. Tried it with Safari and Firefox.

    May 18, 2015 at 2:36 pm #176053
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What do you mean it doesn’t work?

    – Kyle

    May 18, 2015 at 2:38 pm #176054
    joell-22
    Member
    Post count: 26

    I push the button and nothing happens.

    May 18, 2015 at 2:40 pm #176056
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I see, will get the developer to check this for you

    – Kyle

    May 19, 2015 at 6:55 pm #176643
    joell-22
    Member
    Post count: 26

    Do you have news for me?

    May 19, 2015 at 8:10 pm #176655
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s because you disable the visual editor in your user profile.

    That’s required for the Page Builder to work.
    https://www.dropbox.com/s/d415mz17eond15e/visual_editor_profile.png?dl=0

    I already changed it. Check again.

    -Rui

    May 19, 2015 at 8:20 pm #176656
    joell-22
    Member
    Post count: 26

    Strange… Thanks a lot!

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    Posted in: Dante
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