Padding Not working.

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This topic has 25 replies, 4 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.

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Posted in: Joyn
September 13, 2016 at 2:25 pm #291686

barefootMarc
Member

Post count: 174

Urgent.

I have not made any changes to the site in weeks. Loaded it up today to check on it, and the padding is all done.
Here is a link for the test site, the main site should look exactly the same.
http://test.overdrivedesign.com/GCS

September 13, 2016 at 2:29 pm #291687

barefootMarc
Member

Post count: 174

It looks like the design vertical padding 7% isn’t being applied.

September 16, 2016 at 3:37 pm #292159

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Just attach a screenshot to indicate the issue and provide me specific page url with issue.
Thanks
Mohammad

September 16, 2016 at 3:45 pm #292163

barefootMarc
Member

Post count: 174

http://gcsection.com/

SSee attached

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September 16, 2016 at 3:53 pm #292171

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Did you re-saved that production page? Have the same versions of theme and SwiftFramework?

-Rui

September 16, 2016 at 7:22 pm #292225

barefootMarc
Member

Post count: 174

no The gcsection.com page is an updated theme and framework.

The test page is old.

I tried reposting the homepage, it did not fix the problem.

-M

September 19, 2016 at 7:50 pm #292491

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

We are checking this situation and it’s definitely a bug that we are fixing.
It doesn’t happen in the development website because it’s an old version of the Swift Framework and since then we changed several things in the column design options.

We will let you know very soon when we have the fix.
Thanks

-Rui

September 19, 2016 at 8:18 pm #292494

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Just finished the code fix necessary to fix the issue.

Is it possible to provide ftp access for the testing site. I would like to update the Swift Framework and apply the fixes that I made so we can check if the page looks fine.

You can use the private reply to send me the credentials.
Thanks

-Rui

September 19, 2016 at 9:27 pm #292497

barefootMarc
Member

Post count: 174

Can’t give out the FTP, but I can change the lines of code. We should be using a child theme.

-M

September 20, 2016 at 11:40 am #292582

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

In that case can I provide you a swift framework plugin with the fixes and you can install it in the testing site?

-Rui

September 20, 2016 at 2:15 pm #292607

barefootMarc
Member

Post count: 174

This reply has been marked as private.

September 20, 2016 at 2:44 pm #292609

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

This reply has been marked as private.

October 14, 2016 at 8:57 pm #296646

barefootMarc
Member

Post count: 174

I tried your solution. Didn’t work. I must have done something wrong.

Has the latest update to JOYN solved this problem? and is there anyway to disable automatic updates to insure this doesn’t happen again?

Cheers,

Marc

October 17, 2016 at 6:11 pm #296997

David Martin – Support
Moderator

Post count: 20834

Hi Marc,

I have assigned to Rui so he can get your feedback on this and update the plugin.

Thanks.

October 24, 2016 at 6:08 pm #298394

barefootMarc
Member

Post count: 174

Any updates. It’s been ten days?

-M
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Posted in: Joyn