New Landing How can we help? Themeforest Theme Support Neighborhood "Out of stock" symbol not displayed for variation products

Viewing 7 posts - 1 through 7 (of 7 total)
  • #123843
    deanjohn
    Member
    Post count: 93

    Why my last post was deleted is beyond me?

    I asked how to fix on the below:

    Why does the symbol in the top right of the product image “out of stock” not show when the product is marked out of stock for a variation ?

    This is only happens for products that have variations.

    For a simple product it works fine and displays this symbol+text in top right corner of the image perfectly.

    But if the products are variation e.g. medium, large then nothing displayed.

    #123962
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific product with variable page url.
    Thanks
    Mohammad

    #124138
    deanjohn
    Member
    Post count: 93
    This reply has been marked as private.
    #124142
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s because variable products are not one product, so one variation may be out of stock but another might not. This is WooCommerce functionality not the theme’s

    – Kyle

    #124143
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-
    .woocommerce span.onsale, .woocommerce .wc-new-badge, .woocommerce .out-of-stock-badge, .woocommerce .free-badge{z-index:10 !important;}
    Thanks
    Mohammad

    #124144
    deanjohn
    Member
    Post count: 93

    OK, but if both varaiable products are out of stock this should show ?

    e.g. medium and large both out of stock (these are two different types)

    If one type e.g. large was in stock then I would understand why it would not show.

    Unfortunately Mohammad that custom code did not work.

    thanks

    #124342
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact at Woocommerce Support http://support.woothemes.com/ about this issue.
    Thanks
    Mohammad

Viewing 7 posts - 1 through 7 (of 7 total)

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