Our Mobile Menu Slider is not working

[3gems]

Dear team,

1) Our website is not working on our mobile – IOS.
The mobile menu shows up, however it cannot be clicked. The mobile menu does not slide out.

2) As attached in the picture, how do i change the color of the box from blue to green.
Where do I go to exactly?

3) Our logo is skewed on our homepage on Macbook Pro. Whats the perfect size such that the logo is not skewed.

Thanks!

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[3gems]

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[Rui Guerreiro – SUPPORT]

Hi,

Can you try to deactivate all plugins except SwiftFramework and Woocommerce?
It seems you have an error in the javascript console that is causing several issues.

Let us know the result.

-Rui

[3gems]

Hi Rui,

Have tried your suggestion. It does not work still.
What could we do alternatively?

Its pretty urgent as the website is live.

Thanks!

[3gems]

Hi Rui,

This information may help too. The site and mobile site is working alright before the recent update.
Could it be the update that has cause this?

Thanks.

[David Martin – Support]

Hi,

1)

This error looks to be JS related to q4 below.

2) Please add this CSS and update the color code to your required color.

.woocommerce .woocommerce-info, 
.woocommerce-page .woocommerce-info {
    background: #5adcff!important;
}

3)

Please use this CSS:

#logo img.retina {
    width: auto!important;
}

4 Blog: I can replicate this and have reported it back to the team for updating. Edt: In the time I have written this post, the lead developer has fixed it. Update will follow shortly.

Thanks,
David.

[3gems]

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[3gems]

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[David Martin – Support]

Hi,

The CSS works, you have not updated the color value. You need to change this #5adcff to your green color code. By the looks of it is: #81d742.

Thanks,
David.

[3gems]

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[David Martin – Support]

Hi,

1) Please amend the settings Row Misc => Responsive Visibility to visible globally

2) This is fixed and should be out in the next update late this week.

Thanks,
David.

[3gems]

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[3gems]

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[David Martin – Support]

Hi,

a) Do you mean you want to show the mobile menu for portrait orientation also?

b) Thanks, I’ll check and report back to the team.

c) There is not much that can be done of that as the text is part of the image you made. You would need to re-size your graphic.

– David.

[3gems]

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