New Landing How can we help? Atelier Order the related products on products page

Viewing 15 posts - 1 through 15 (of 33 total)
  • Posted in: Atelier
  • #260760
    KMAmexico
    Member
    Post count: 96

    Hello!

    I’ll like to see if it’s possible to organize the related products on products page, below, because the related products are shown randomly. How could I configurate this? I’ll add a screen shoot of what I’m talking about!

    Thank you very much!

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    #260773
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this plugin https://wordpress.org/plugins/custom-related-products-for-woocommerce/. Hope it should help to you.
    Thanks
    Mohammad

    #260784
    KMAmexico
    Member
    Post count: 96

    Thank you! it worked very good, except the titles in the products are lost, you know how can I win them back. I’ll add an example of what I’m talking about, the one of the bags with out title is the product where I used the plug in. The other is where I didin’t. Thank you very very much!

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    #260834
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Does the plugin have any settings that may remove the titles?

    – Kyle

    #260970
    KMAmexico
    Member
    Post count: 96

    There’s no settings to move in a “friendly way”, the plug-in is all code. It changes the format of the products to this (screen shoot). I tried deactivating, to see if the format went back to normal but it stayed like that even tough the plug-in isn’t activated. What can I do to solve this? Thank you very much for your help!

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    #261412
    David Martin – Support
    Moderator
    Post count: 20834

    The plugin will not change the display output.

    That is set within Theme Options => WooCommerce Options => Product Display Type.

    Thanks.

    #261533
    KMAmexico
    Member
    Post count: 96

    That didn’t work, let me explain: I installed this plug-in you guys advice me, I made a test on one product: http://www.kmamexico.com/producto/mochila-garrison/ then I realized the related products area change completely from the configuration in Theme Options => WooCommerce Options => Product Display Type only in this one product that I made changes on the related products, using the plugin.

    You can see how all the other products are like in the configuration set in Theme Options => WooCommerce Options => Product Display Type, all but this, example: http://www.kmamexico.com/producto/mochila-compact-ciclismo/ , http://www.kmamexico.com/producto/mochila-clasica-serie-tierra/ All products but this.

    How can I change the Product Display Type back in this particularly page?

    Further info: I deactivated the plugin. And the configuration of that page stayed like that. Ive tried to save again the configurations in Theme Options, but it still the same.

    Thank you.

    #262066
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please update the Theme to 1.9.8, update the Swift Framework plugin also and WP to 4.5: http://www.kmamexico.com/wp-admin/update-core.php

    Thanks.

    #262248
    KMAmexico
    Member
    Post count: 96

    URGENT: David I made the update and it turned the store off. No product shows up now. HELP PLEASE! D:!!

    #262250
    KMAmexico
    Member
    Post count: 96

    The instagram grid died too!!… D:

    #262254
    KMAmexico
    Member
    Post count: 96

    What happened? how can I turn things back?!

    #262255
    KMAmexico
    Member
    Post count: 96

    The functions in the header icons of cart and shop, are not working anymore too, it doesn’t take out products from the box.

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    #262257
    KMAmexico
    Member
    Post count: 96

    D: D: help please!!!

    #262258
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please clear your cache to grab the new JS files.

    Thanks.

    #262284
    KMAmexico
    Member
    Post count: 96

    Clean the cache of browser? done, nothing changed! or where else should I errase cache?

Viewing 15 posts - 1 through 15 (of 33 total)

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