Order of FAQs

[greendiablo]

How can I change order of FAQs. Ideally I would be able to determine a custom order.
Please help!

[Melanie – SUPPORT]

You can use the plugin Custom Post Type Order 🙂

[greendiablo]

This might help for a regular CPT archive page, but it doesn’t effect the order of the FAQ page template!! Neither the FAQ topics, nor the actual FAQ posts.

I’m talking about this page: http://neighborhood.swiftideas.net/pages/help-centre-f-a-q/

[Melanie – SUPPORT]

Hi, do you mean the post types order plugin doesn’t show up in the faq custom post type section? You might be able to activate that in the plugin’s options/settings. Can you let me know your wp-admin login details so I can check it out?

[greendiablo]

Hi, the plugin shows up in the admin and I can rearrange the FAQ posts, but the new custom order doesn’t reflect on the front-end, meaning it didn’t reorder the FAQ posts as I specified even though I saved the new order in the backend.

[Melanie – SUPPORT]

I see, odd, I will ask the developer if theres another way than editing the publishing date. Cheers

[Swift Ideas – Ed]

Hi there,

Is this displayed within the FAQ page builder asset that you’re referring to? It isn’t set up differently to the blog, which is odd!

Let us know.

– Ed

[greendiablo]

Ed,
I don’t really understand your question.
This is what I did:
1. I installed the plugin “Post Types Order”
2. I went to FAQs > Re-Order
3. I reordered the FAQ posts by drag-and-drop and saved it: http://grab.by/suqW
4. I checked on the frontend and saw that the custom order I just saved didn’t apply: http://grab.by/sure
(See on live site: http://bit.ly/1balrUq )

Please help me fix this. Why is the custom order not applied on the frontend?
Thanks.

[Swift Ideas – Ed]

Thanks for the clarification, I can see now.

The issue is because the categories are listed through the following function (which the post types order plugin won’t change). – http://codex.wordpress.org/Function_Reference/get_categories

You can set the orderby and order parameters.

If you wish to change that, then you can set it in /includes/swift-framework/page-builder/lib/shortcodes/faqs.php line 18:

$cat_args = array(‘taxonomy’ => ‘faqs-category’, ‘orderby’ => ‘id’, ‘order’ => ‘ASC’);

– Ed