New Landing How can we help? Atelier OPss The website is not working!

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Atelier
  • #300925
    Pinarello_es
    Member
    Post count: 58

    Please suddenly the website stop working…

    What I was doing was trying to upload es_ES.po

    Thanks!

    #300927
    David Martin – Support
    Moderator
    Post count: 20834

    Seems fine:

    #300935
    Pinarello_es
    Member
    Post count: 58

    I you try to navigate through the products… it does not work. Try for example to go to the menu HOMBRE, or COLECCIONES…

    #300939
    David Martin – Support
    Moderator
    Post count: 20834

    You need to enable error reporting to find the issue.

    To enable error reporting in WordPress, open WordPress directory of your website and locate the wp-config.php file and open it, WP_DEBUG has to be set to true.

    Please also open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    #300942
    Pinarello_es
    Member
    Post count: 58

    IS THIS WHAT YOU SAID IN TRUE??

    // Disable display of errors and warnings
    define( ‘WP_DEBUG_DISPLAY’, false );
    @ini_set( ‘display_errors’, 0 );

    #300943
    Pinarello_es
    Member
    Post count: 58

    My wp-config.php has already this:

    define(‘WP_DEBUG’, true);

    define(‘WP_MAX_MEMORY_LIMIT’, ‘256M’);

    #300944
    David Martin – Support
    Moderator
    Post count: 20834

    As above, make those true to see the error messages temporarily:

    define( 'WP_DEBUG_DISPLAY', true );
    @ini_set( 'display_errors', 1 );
    #300945
    Pinarello_es
    Member
    Post count: 58

    DONE!

    #300947
    Pinarello_es
    Member
    Post count: 58

    See my error in Chrome attached…

    Attachments:
    You must be logged in to view attached files.
    #300957
    David Martin – Support
    Moderator
    Post count: 20834

    The error is caused by this plugin qtranslate-support-for-woocommerce. Please disable the plugin.

    #300966
    Pinarello_es
    Member
    Post count: 58

    Thanks David! you´re a star! But I see now on the top this errors;

    Notice: Undefined index: trigger_position_autoinsert in /hosting/www/giordanacycling.es/public/wp-content/plugins/jck_woo_quickview/jck-woo-quickview.php on line 188 Notice: Undefined index: trigger_position_position in /hosting/www/giordanacycling.es/public/wp-content/themes/atelier/swift-framework/core/sf-head.php on line 495

    Notice: Undefined index: trigger_position_position in /hosting/www/giordanacycling.es/public/wp-content/themes/atelier/swift-framework/core/sf-head.php on line 495

    Can I fixex these errors?

    #300975
    David Martin – Support
    Moderator
    Post count: 20834

    Those are safe to be ignored for now. Please amend this back:

    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    #300988
    Pinarello_es
    Member
    Post count: 58

    Many thanks DAvid!

    #301002
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    Thanks,
    David

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