New Landing › How can we help? › Atelier › Only displaying 2 shipping methods

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    Posted in: Atelier
  • July 22, 2016 at 8:14 am #283116
    oleymediagroup
    Member
    Post count: 29

    I have tried to configure 3 shipping methods but the cart only ever displays 2.

    I have:

    1. Free Shipping (orders > $100)
    2. Flat Rate = $10
    3. Express = $15

    I have changed the order and swapped 2 & 3 but no matter what I do, only one of them is ever displayed.

    Also, There is an issue (not sure if it is with the theme or WooCommerce but thought you should know)

    I originally had Legacy Flat Rate set to $10. I then added the new shipping Zones/Methods and removed Legacy shipping.
    I set the new Flat Rate to $10 but the Shipping was displaying as $20.
    I have now set Flat Rate to $0 and it is displaying as $10 + GST (10%)
    I am 90% sure that the system is adding the old Legacy Flat Rate of $10 together and I have been trying to figure it out but maybe it is theme related given this issue above…

    July 25, 2016 at 9:55 am #283559
    David Martin – Support
    Moderator
    Post count: 20834

    Please amend those login details, they are now working for me.

    Cheers

    July 25, 2016 at 10:11 am #283563
    oleymediagroup
    Member
    Post count: 29
    This reply has been marked as private.
    July 25, 2016 at 10:39 am #283571
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    WooCommerce has changed shipping, please see: https://woocommerce.com/2016/06/woocommerce-26-zipping-zebra/

    – Kyle

    July 25, 2016 at 10:58 am #283584
    oleymediagroup
    Member
    Post count: 29

    I know woocommerce has changed shipping. I can’t see anything anywhere in that link that says they only allow 2 shipping methods?
    I can’t see how that is related?
    What am I missing?

    July 25, 2016 at 11:02 am #283590
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I don’t see Express Shipping listed in any of your shipping zones http://d.pr/i/15Quj/1xREQFQI

    – Kyle

    July 25, 2016 at 11:30 am #283612
    oleymediagroup
    Member
    Post count: 29

    “Melbourne CBD Courier”

    July 25, 2016 at 11:38 am #283621
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    So that will only be available to those locations, have you used an address within that location?

    – Kyle

    July 25, 2016 at 11:39 am #283622
    oleymediagroup
    Member
    Post count: 29

    ??? Yes, I understand how it should work, I’m telling you it doesn’t work!

    July 25, 2016 at 11:41 am #283623
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok please contact WooCommerce support: https://wordpress.org/support/plugin/woocommerce they should be able to debug the issue

    – Kyle

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