One page navigation | Issues with IE 9-11 and mobile devices

[DESIGNzweidrei]

Hi,

thank you for your great theme.
We have finished our site but have two issues:

1. Using Internet Explorer 9 and 11 (most likely also on IE10):
By clicking on the logo at a random page you are linked to the main page. But a moment later you are redirected to the anchor „Schulen“ at the bottom of the main page.
We tried to remove the anchor spacer, but even then this issue occurs.

2. One page navigation menu on mobile device:
On mobile devices (iPhone) the menu doesn´t automatically flip back, when reached the anchor-link.

Thank you

[Rui Guerreiro – SUPPORT]

Hi,

Can you deactivate all plugins and check both issues to discard any plugin conflict?
Thanks

-Rui

[DESIGNzweidrei]

Hi Rui,

we deactivated the plugins but both issues remained.
1. At the main page we integrated a google-map iframe, which seems to be the cause of the flipping when you click the logo. We removed the iframe snipped and it worked fine. What can we do to solve the problem but to keep the customized google-map?

2. Like I said, the issue with the navigation on mobile devices is still there, even with deactivated plugins.

Thank you for your help.

[Rui Guerreiro – SUPPORT]

Hi,

Regarding 1 if it’s a conflict or an error with that Iframe map it’s out of our support scope. Hope you understand.

Regarding 2 can you show the steps to reproduce the issue? What you mean with flip back?

-Rui

[DESIGNzweidrei]

Hi,

I found a post here in the support forum:

Mobile Menu Stuck

It´s exactly like parmoni explained.

[Rui Guerreiro – SUPPORT]

Can you provide us admin access?
Please use the private reply option.

-Rui

[DESIGNzweidrei]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Already checked and couldn’t find anything.
Will have to forward this one to the development team.

-Rui

[Swift Ideas – Ed]

We are adding in support for #links in the mobile menu in the next update.

Thanks,

– Ed