New Landing How can we help? Themeforest Theme Support Dante one page navigation

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Dante
  • #147801
    mikelynch
    Member
    Post count: 93

    Hi

    Is there an issue with one page navigation on your recent update? I have never had a problem with this feature in the past and always had it working no problem, but now it is just not working and I have checked everything is correct several times.

    I am just running the theme in a sub directory to fully get to know the ins and outs of everything on the theme but this feature is causing a problem.

    I fully know how to use the spacer ID etc.

    Thanks
    Mike

    #147815
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I click in the menu bottoms in the top and it goes to the right sections.
    What are you experiencing? Try to clear the browser cache also, and try in a different browser.

    -Rui

    #147816
    mikelynch
    Member
    Post count: 93

    Sorry, I should have mentioned. The menu is working fine at the top. The problem is the navigation tool that appears on the right is only showing the ‘about us’ link.

    Mike

    #147817
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. I can see that there is only the about link.

    Do you have any customization’s or child theme?

    If so try to activate the parent theme and also deactivate all plugins to discard any possible plugin conflict.

    -Rui

    #147819
    mikelynch
    Member
    Post count: 93

    I am only using plugins/widgets which came with the theme. I am not running a child theme or customizations.

    -Mike

    #148310
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access so we can check this further?
    Use the private reply.

    -Rui

    #148722
    mikelynch
    Member
    Post count: 93
    This reply has been marked as private.
    #148983
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems to be related with your content. An unclosed html tag can break the sections.

    Can you try to create a new page just with two sections and just a simple text inside each section?

    -Rui

    #148990
    mikelynch
    Member
    Post count: 93
    This reply has been marked as private.
    #149005
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Like suspected the problem was really on your content.
    You had those shortcodes of icon box images inside an h3 tag.

    Since the shortcode output a lot of html content(divs, etc), and the h3 only support simple text.

    https://www.dropbox.com/s/2p4lkjz7t76xsqd/html_issue.png?dl=0

    -Rui

    #149010
    mikelynch
    Member
    Post count: 93
    This reply has been marked as private.
    #149016
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Already fixed that for you when replied.I removed the h3 tags.
    Didn’t you checked your site?

    -Rui

Viewing 12 posts - 1 through 12 (of 12 total)

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