On mobile collapse meno does not work on checkout page

[bubura]

Dear Support Team,

On mobile, when I am on the checkout page, I can not open the collapse menu. On the other pages It works well. So if you follow the steps below, you can check it.

1. Go to here: https://www.bubura.hu/termekek/
2. On this page you can found some soaps, move the cursor to one of them, and click the button of ‘KOSÁRBA RAKOM’
3. Then, click to the cart icon upper to get the cart page
4. Click to the ‘Tovább a pénztárhoz’ button to reach the checkout page
5. Here, change the display mode to mobile option and try to click on the collapse menu button. It does not work for me.

I attached a screen shot about the final step to help.

Many Thanks!

Matyi

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[David Martin – Support]

Hi,

I cannot access your site or site admin, I get this error:

[bubura]

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[bubura]

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[Rui Guerreiro – SUPPORT]

ok. let us know when it’s sorted.
-Rui

[bubura]

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[David Martin – Support]

It’s no longer working for me:

[bubura]

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[Rui Guerreiro – SUPPORT]

Hi,

I manage to login.
It seems you have an error in the javascript console in the checkout page.

Maybe it’s a plugin conflict.

Try to deactivate all plugins except Woocommerce and clear the cache to see if it still happens.

Thanks

-Rui

[bubura]

Hi

I deactivated the plugins, but it still happened.

Could you identify the problem more precisely?

Many Thank!

M

[Swift Ideas – Ed]

Hi @bubura

Your version of Neighborhood is outdated, please update to the latest version which is WooCommerce 3.1.0 compatible as that may be the issue!

– Ed

[bubura]

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[bubura]

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[David Martin – Support]

These should be within a child theme.

Glad you got your changes working anyhow.