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  • April 10, 2015 at 5:50 am #164173
    Andy Dub
    Member
    Post count: 11

    Can anyone recommend a converter for MAC OS to get video files into the required OGG format for BG Videos on IE?

    I’ve tried several, and the closest I can get is .OGV (a related file format, but which doesn’t seem to display on IE).

    Even with a fallback image, the OGV tries to load, but doesn’t.

    thanks!
    Andy

    April 10, 2015 at 10:27 am #164265
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    IE doesn’t support OGG, see here: http://www.w3schools.com/html/html5_video.asp

    – Kyle

    April 10, 2015 at 10:54 pm #164373
    Andy Dub
    Member
    Post count: 11

    Thanks Kyle,

    I found a way to make OGG videos, but you’re right, that didn’t solve the issue.

    Can you identify why my BG Videos are not working in IE:
    http://applesandchocolate.com/ (only Home page has BG Video).

    It’s working on Safari, Chrome, Firefox.
    I have added .mp4, .webm, .ogg, and a fallback image to the Swift Slider.

    thanks,
    Andy

    April 12, 2015 at 11:21 pm #164459
    Andy Dub
    Member
    Post count: 11

    I switched to Master Slider and the Fallback image is showing in Internet Explorer, so that’s a partial solution.

    But your Demo sites successfully display looping BG videos in IE. Not sure what I’m doing wrong.

    thanks.

    April 15, 2015 at 12:08 pm #165310
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    For IE it should be the mp4 format.
    Can you share here the mp4 link you used?

    thanks

    -Rui

    April 15, 2015 at 7:27 pm #165452
    Andy Dub
    Member
    Post count: 11

    Thanks Rui,

    Here’s the one that’s in place now for Master Slider.
    And it was the same link I used in Swift Slider attempt:

    [video src="http://applesandchocolate.com/wp-content/uploads/2015/03/1920x1080_desk-side.mp4" /]

    April 15, 2015 at 10:24 pm #165472
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems something is wrong with it can you try to convert the videos using the Miro Converter.

    http://www.mirovideoconverter.com/

    -Rui

    April 16, 2015 at 2:48 am #165508
    Andy Dub
    Member
    Post count: 11

    Thansk Rui,

    Tried to install Miro several months ago and tried again now.
    Won’t install – see attached.
    I’m on Mac OS 10.8.5

    Is there another converter you recommend?
    I used iMovie for the MP4 I created.

    thanks,
    Andy

    Attachments:
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    April 16, 2015 at 11:45 am #165622
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try this software online
    http://www.zamzar.com/convert/mp4-to-webm/

    -Rui

    May 1, 2015 at 7:14 am #170726
    Andy Dub
    Member
    Post count: 11

    Thanks, but if I’m understanding correctly, I need to go the other way:

    webm to mp4

    Andy

    May 1, 2015 at 12:41 pm #170831
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I tough your original video format was mp4???
    -Rui

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