Not able to upload an image

[Dindoop]

Hi,

I am not able to add image in the Image element after updating the theme to 2.5.51.

Regards
Dinoop Dayanand

[David Martin – Support]

Will need a WP login…

– David.

[Dindoop]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
Please provide me administrator login detail to check the image upload.
Thanks
Mohammad

[Dindoop]

This reply has been marked as private.

[Kyle – SUPPORT]

Hi

It’s worked fine for me: http://www.dinoopdayanand.com/test/

– Kyle

[Dindoop]

Hi,

It works perfectly fine on Firefox, but having issues while working on Google chrome.

Regards
Dinoop Dayanand

[Kyle – SUPPORT]

I did it on chrome, can you explain the issue.. do you get an error?

– Kyle

[Dindoop]

Hey Kyle,

I logged in after 2 days and its working perfectly fine.

The flow I followed

a. From the add elements, I click on the Image tile.
b. The tile gets added at the bottom of the page.
c. I click on the edit, which opens a popup where I can add/edit the image.
d. When I click on the Add image button, the page in the background scrolls all the way up but does not show a way I can upload the image.

If I get this issue again, I shal do a video capture of the flow and share it on this thread. 🙂

Regards
Dinoop Dayanand

[Mohammad – SUPPORT]

Hi,
Glad 🙂 to know this and thanks for sharing the steps.
Mohammad

[Sistem]

Hi Everyone,
Seems to have the same problem here, but cannot solve it by logging with Firefox instead of Chrome…
I’d downgraded the swift framework to Version 2.3.11 but still have the issue
I can’t add image or either delete one already used in a row section for exemple. (the cross for delete image is out of the thumbnail and the button “add image” keep doing nothing..)
My WP version is 4.5.3
Any “swift” idea??
Thanks a lot.

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[Mohammad – SUPPORT]

Hi,

@Sistem – please provide me login detail to check and resolve the issue.
Thanks
Mohammad

[Sistem]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
It seems perfect to me. Please clear the cache of browser and check for issue.
Thanks
Mohammad

[lizjammal]

Hi,

I’m having the same problem using Google Chrome on two different computers. The Swift slider doesn’t show me a button to add an image to any slides. I’ve tried clearing the cache.

Thank you
Liz

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