New Landing › How can we help? › Themeforest Theme Support › Uplift › Not able to delete user defined widget areas

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posted in: Uplift
  • September 22, 2016 at 2:28 pm #292986
    ottmance
    Member
    Post count: 45

    On both my live and sandbox site i’m unable to delete any user defined widget areas. Clicking the little trash can icon does nothing, no popups, no errors, just nothing.

    I have only theme specific plugins enabled and it doesn’t seem to help. All theme specific plugins are at their current version.

    Used Chrome, IE, Edge, Firefox to try this with similar results across all browsers so its not a browser setting/plugin/extension getting in the way as best I can tell.

    Also used different machines running different operating systems for the hell of it, same results.

    Thanks
    Chuck

    September 23, 2016 at 7:22 pm #293170
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Chuck,

    Yes I can replicate this also. I have passed this back to the team for investigation and fix.

    – David.

    September 24, 2016 at 11:50 am #293195
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @ottmance

    Fix for this will be in the next theme update, likely early next week.

    – Ed

    October 7, 2016 at 10:52 am #295097
    ottmance
    Member
    Post count: 45

    This is working well now.

    Thanks
    Chuck

    October 7, 2016 at 11:14 am #295115
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted.
    Thanks Ed.

    -Rui

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    Posted in: Uplift
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