New Landing How can we help? Cardinal Not able save changes in the Themes settings pannel – Error / Blank page

Viewing 15 posts - 16 through 30 (of 33 total)
  • Posted in: Cardinal
  • #111566
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let us know when you return.
    -Rui

    #112331
    Xioyu
    Member
    Post count: 22

    I have the same issue.

    #112342
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Xioyu

    Same issue as in whitescreen when you save with the WPML Strings plugin enabled?

    – Ed

    #112593
    Xioyu
    Member
    Post count: 22

    Exactly. I tried to save with the WPML Strings plugin disabled and it works. But when the plugin is enabled don’t.

    #113396
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Is it all values that won’t save? Can you check and see if “Footer Copyright Text” within Theme Options > Footer saves when you change it?

    – Ed

    #113614
    Xioyu
    Member
    Post count: 22

    Yes. I tried it and the same problem: blank page and no save.

    #113908
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, very odd – I spoke to the guys who develop the theme options framework, and they haven’t heard of any issues.


    @Xioyu
    – can you try enabling WP_DEBUG in wp-config.php, and seeing if you get any errors on the blank page.. Hoping for something to point us in the right direction here.

    – Ed

    #115184
    Xioyu
    Member
    Post count: 22

    Done!

    This is what i’ve got:

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 84 bytes) in /var/www/vhosts/bulkhas.com/httpdocs/newweb_2014/wp-content/plugins/sitepress-multilingual-cms/lib/xml2array.php on line 73

    #115201
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Looking at that error your server is running out of memory. Try to increase it in wp-config.php file.
    Here is some documentation

    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Also check your plugins maybe some are consuming a lot of memory.

    -Rui

    #121566
    JG
    Member
    Post count: 28
    This reply has been marked as private.
    #121643
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This really seems a server configuration problem. What do you have inside your htaccess file?

    -Rui

    #121676
    JG
    Member
    Post count: 28
    This reply has been marked as private.
    #121890
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The only thing I see different from my usual settings is the Rewrite base and the rewrite rules. Yours got a “wordpress” directory.

    
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    

    But in your website url the wordpress has a Capital letter “WordPress”
    http://wlu14www285.webland.ch/Wordpress/

    if you try this it wont work
    http://wlu14www285.webland.ch/wordpress/

    Also you hosting server seems to be slow.

    What is your current WordPress memory? Is defined in the wp-config.php

    -Rui

    #121949
    JG
    Member
    Post count: 28
    This reply has been marked as private.
    #122695
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure what is happening. That error message appears a lot in google results and most of the time is related to the server configuration.

    Will need to check with Ed what can be done.
    Thanks.

    -Rui

Viewing 15 posts - 16 through 30 (of 33 total)

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