New Landing › How can we help? › Themeforest Theme Support › Joyn › Normal display of theme suddenly broken

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    Posted in: Joyn
  • April 19, 2015 at 3:52 am #166245
    mhote
    Member
    Post count: 394

    Hi, something seems to have happened to our site (maybe code, something else, we don;t know). It know does not display correctly at all. Icons have shrunk and changed their placement, the promo bar is tiny, there’s a new bar under the footer and content is missing from sections (like on the main picture on the homepage). Please advise why and options to urgently trouble shoot this. We have already rolled the site back to an update 2 days before these problems started showing – but the problem still exists.

    Thanks

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    April 19, 2015 at 4:12 am #166249
    mhote
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    Post count: 394
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    April 19, 2015 at 2:22 pm #166271
    mhote
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    April 19, 2015 at 5:32 pm #166278
    mhote
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    April 20, 2015 at 11:04 pm #166624
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    The only think I could figure out is that you have 2 errors when using code like the one below.

    [href=#Who We Help]
[href=#What We Do]

    Can you provide us admin access so we can check?
    Did you already tried to disable all plugins?

    -Rui

    April 21, 2015 at 1:03 am #166643
    mhote
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    April 21, 2015 at 1:09 am #166645
    mhote
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    April 22, 2015 at 11:23 am #167262
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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    April 23, 2015 at 12:25 pm #167653
    mhote
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    April 23, 2015 at 1:31 pm #167691
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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    April 23, 2015 at 2:01 pm #167713
    mhote
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    April 24, 2015 at 10:12 am #168087
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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    April 25, 2015 at 12:41 am #168446
    mhote
    Member
    Post count: 394
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    April 25, 2015 at 12:43 am #168448
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted it, thanks Rui.

    – Ed

    April 25, 2015 at 12:52 am #168452
    mhote
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    Posted in: Joyn
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