New Landing › How can we help? › Atelier › "no shipping method"

Viewing 15 posts - 1 through 15 (of 18 total)
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    Posted in: Atelier
  • May 12, 2017 at 9:21 am #324379
    GAMEBREAKER
    Member
    Post count: 9

    “There are no shipping methods available. Please double check your address, or contact us if you need any help.”

    Whenever i try to checkout. was using new woocommerce and upgraded theme. please help. job is on the line

    May 12, 2017 at 9:43 am #324386
    David Martin – Support
    Moderator
    Post count: 20834

    Have you set any shipping methods within WooCommerce?

    Ref: https://docs.woocommerce.com/document/flat-rate-shipping/

    May 12, 2017 at 9:46 am #324387
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We don’t interact with Shipping payments in the theme so try to activate the default WordPress theme Twenty 17 and repeat the test to see what happens.

    -Rui

    May 12, 2017 at 10:38 am #324401
    GAMEBREAKER
    Member
    Post count: 9

    still doesnt work. i think its a woocommerce issue. any ideas? go to gamebreaker.com and try to checkout. it doesnt pick up any shipping

    May 12, 2017 at 10:47 am #324411
    David Martin – Support
    Moderator
    Post count: 20834

    This will be caused by your WooCommerce settings. Do you have shipping options setup?

    Please add a WP login for us to take a closer look.

    Thanks.

    May 12, 2017 at 11:15 am #324416
    GAMEBREAKER
    Member
    Post count: 9
    This reply has been marked as private.
    May 12, 2017 at 11:16 am #324418
    GAMEBREAKER
    Member
    Post count: 9
    This reply has been marked as private.
    May 12, 2017 at 11:36 am #324423
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Your settings seem fine, it can be a plugin conflict. Update the plugin below.

    https://www.dropbox.com/s/gsz4ihizz2acpdn/Screenshot%202017-05-12%2011.35.56.png?dl=0

    Also try to disable all Woocommerce related plugins except Woocommerce and test again.
    If it works enable the plugins one by one or several at each time and keep testing until figure out the problematic one.

    -Rui

    May 12, 2017 at 11:36 am #324424
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look.

    May 12, 2017 at 2:36 pm #324462
    GAMEBREAKER
    Member
    Post count: 9

    disabled all of them and still wont work

    May 12, 2017 at 2:37 pm #324463
    GAMEBREAKER
    Member
    Post count: 9

    hi just got up. tried that and it wont work. what do i do?

    May 12, 2017 at 2:58 pm #324470
    GAMEBREAKER
    Member
    Post count: 9

    even when i do a restore to a few days ago, i sitll have this issue even though everything was fine then

    May 12, 2017 at 2:58 pm #324471
    David Martin – Support
    Moderator
    Post count: 20834

    You have not added any shipping methods though, per the error message:

    May 12, 2017 at 3:07 pm #324475
    GAMEBREAKER
    Member
    Post count: 9

    still not working. even tried flat shipping to test and got “”Production and Shipping” is a required field” when i treid to add to cart

    May 12, 2017 at 3:15 pm #324477
    David Martin – Support
    Moderator
    Post count: 20834

    Please see your error message:

    UPS is enabled, but there are no services enabled.

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