New Landing › How can we help? › Themeforest Theme Support › Neighborhood › No purchase possible in shop after Woo Commerce update + extremely slow site

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    Posted in: Neighborhood
  • January 19, 2016 at 10:38 pm #242090
    lobsterass
    Member
    Post count: 386

    Hi!

    I have two issues with my site.

    1. No purchase in shop is possible after updating everything incl Woo Commerce.

    2. The site is VERY slow (7-15 sec loading time on pingdom). Neither my webhotel support, WPML support nor a developer friend of mine knows why my site is so slow. WPML strings is one guess but I have done everything I can to speed that up and it’s only 2 languages on my site. Ajax seems to cause speed loss according to Pingdom.

    Please help!

    A

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    January 21, 2016 at 2:13 pm #242553
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1)

    This is caused by WooCommerce 2.5, we are working on an update to fix this currently.

    In the meantime, downgrade WooCommerce. – Get the zip file here: https://downloads.wordpress.org/plugin/woocommerce.2.4.13.zip.

    2) Viewing the report http://tools.pingdom.com/fpt/#!/cmK7MG/http://monroedesign.se/ it shows your server (yellow bars) has a high wait time.

    This could be related to the above issue, or down to a generic shared webhost. You may find this improves when we release the update or you downgrade WooCommerce, if it does not it would possibly mean your hosting is not up to scratch for your site needs.

    Thanks.

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