New Landing › How can we help? › Cardinal › NGGallery issue

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    Posted in: Cardinal
  • September 30, 2015 at 1:39 pm #217548
    obviews
    Member
    Post count: 19

    Hello,

    since I have installed NGGallery Pro few hours ago, Cardinal doesn’t work properly (no export, no css save). Do you know any issue about compatibility ? Js libraries are not working along ?

    Thank you by advance,
    best regards.

    September 30, 2015 at 2:22 pm #217567
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s always possible to exist conflicts with 3rd party plugins.
    Try to disable it and check if thing work fine that way so we can get to a conclusion.

    -Rui

    September 30, 2015 at 3:31 pm #217609
    obviews
    Member
    Post count: 19

    Hello Rui,

    when I deactivate the NGGallery Pro plugin, I can download the backup file, not save the css (~ “problem with your action. Please reload the page”) 😕

    September 30, 2015 at 3:35 pm #217612
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you also try to deactivate all other plugins except Swift Framework.
    Also provide us the link to your site and some admin credentials to check it.

    -Rui

    October 1, 2015 at 9:41 am #217742
    obviews
    Member
    Post count: 19
    This reply has been marked as private.
    October 1, 2015 at 10:27 am #217764
    obviews
    Member
    Post count: 19
    This reply has been marked as private.
    October 1, 2015 at 10:32 am #217766
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. No problem.
    -Rui

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