New Landing › How can we help? › Themeforest Theme Support › Dante › New user not seeing Visual Editor content

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    Posted in: Dante
  • June 24, 2017 at 12:18 am #329943
    tendoves
    Member

    New customer here in need of help using Swift builder. The “Visual” and “Text” editor windows show html only (attached). I expected to see the page content in Visual tab as viewer would see it. Please explain and assist.
    Best, BH

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    June 26, 2017 at 3:29 pm #330053
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You are already editing a visual asset(Parallax Asset), inside those assets it’s only possible to use the default WordPress editor where you can also use some of our shortcodes from the shortcode generator.

    -Rui

    June 26, 2017 at 3:33 pm #330055
    David Martin – Support
    Moderator
    Post count: 20834

    Hi BH,

    The Visual Drag & Drop UX is available in the main WP Editor and not within page builder element content like in your screenshot, that is exclusively for HTML/content.

    The UX drag & drop looks like this:

    Thanks.

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