New Updated Theme w/ Woocommerce 2.0.18 doesn't work on Safari

[trandestined]

Something is going on with the Neighborhood theme when you have the latest Woocommerce 2.0.18 along with the new update 1.3.4 for this theme. It won’t show the content or the dropdown menu in Safari on my iPhone. Whenever I change the theme to some other theme it shows up just fine and links and dropdowns work just fine.

Can you please look into this issue?? If you go to trupulsedirect.com/hammerandhandimports on iOS7 you can see what I am talking about.

It seems as though if its not one issue its another with this theme….please assist and help me think differently.

Thanks,

[laranz – SUPPORT]

Hi,

I don’t have an iOS to check, I forward this to another support staff to look.

Thanks,
laranz.

[Melanie – SUPPORT]

I don’t have iOS7 either I’m afraid, I’ll let the developer know directly! Maybe he’s in touch with WooCommerce about that already.

[trandestined]

I reverted back to woocommerce 2.0.16 and it still doesn’t work. This all started to happen after the new update to your theme.

Can you tell us what environment with versions of woocommerce and wordpress and browsers, etc that your theme is supposed to work properly on and actually be stable. I have a live site and a development site that I’m using this theme on and these problems are becoming a major issue.

Thanks,
Kent

[Swift Ideas – Ed]

Hey guys,

Checking here and can’t find any issues, can you please show me screenshots or better details to replicate?

– Ed

[trandestined]

Go to trupulsedirect.com/hammerandhandimports on ios7and the home page shows nothing which it has content on it… Check it on chrome on the computer and see what it’s supposed to look like. Also check the drop down function does not work at all nor does the search or personal shopper worker.

Please assist

[Swift Ideas – Ed]

Showing fine here, can you test another phone? https://www.dropbox.com/s/mgexhm2id7m2jpd/Screenshot%202013-10-28%2008.47.16.png

– Ed