New Landing › How can we help? › Themeforest Theme Support › Neighborhood › New update issues

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    Posted in: Neighborhood
  • June 17, 2015 at 2:43 pm #185470
    f_hussain
    Member
    Post count: 49

    Hi I just updated the theme and there seems to be a major problem with all my pages and product pages. Theres a large white space above all the product description and images. Please advise? I shouldn’t have updated

    June 17, 2015 at 3:02 pm #185488
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you please provide a link so I can check this?

    – Kyle

    July 7, 2015 at 2:18 pm #192416
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    July 7, 2015 at 2:21 pm #192418
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to re-save your permalinks in Settings-> Permalinks

    -Rui

    July 7, 2015 at 2:37 pm #192428
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    July 7, 2015 at 2:38 pm #192430
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks Rui

    July 7, 2015 at 11:19 pm #192566
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    July 8, 2015 at 6:19 am #192603
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check it.
    Thanks
    Mohammad

    July 8, 2015 at 10:58 am #192711
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    July 8, 2015 at 11:13 am #192720
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We can see that but we need to check your admin to see what might be going one.
    Try to deactivate all plugins except Woocommerce.

    -Rui

    July 8, 2015 at 11:54 pm #192965
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    July 9, 2015 at 7:03 am #193003
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please enable wordpress default theme and check for this issue.
    Thanks
    Mohammad

    July 9, 2015 at 8:51 pm #193384
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    July 9, 2015 at 11:11 pm #193418
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just activate the Twenty 15 theme. If you don’t have you can install it directly in Appearance-> Themes
    Hope it helps.

    -Rui

    July 9, 2015 at 11:29 pm #193421
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
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    Posted in: Neighborhood
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