New Landing How can we help? Themeforest Theme Support Neighborhood New theme update delete some of my translation

Viewing 4 posts - 1 through 4 (of 4 total)
  • #27554
    oestergaard
    Member
    Post count: 46

    Does anyone have problems with there translation after updating to 1.3.4?

    #27857
    Melanie – SUPPORT
    Member
    Post count: 11032

    I don’t remember anyone reporting that yet, maybe you can use the forum search to see if anyone else has this issue?

    #38296
    oestergaard
    Member
    Post count: 46

    Hi again

    I have just updated for 1,52 and I have the same problem again. ALL OF MY translation is gone. I have just checked the FTP server and my danish mo and po files are gone.

    Am I doing any thing wrong?

    /Kasper

    #38788
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    when updating the theme, the old theme gets deleted from your server and the new one gets uploaded, that means all your modifications to the php/css/js files are gone, as well as all folders and files you put into the theme manually.
    Since the translation files are part of the theme’s subfolders, they get removed as well. So please always back up your translation files so you can upload them again after updating.

    All the best

Viewing 4 posts - 1 through 4 (of 4 total)

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