New Landing How can we help? Themeforest Theme Support Supreme New shortcode always bug

Viewing 15 posts - 1 through 15 (of 24 total)
  • Posted in: Supreme
  • #116201
    azura_404
    Member
    Post count: 39

    Hello,

    I soon as I use a new shortcode that I haven’t used yet, I have weird results in my articles :

    Ex : [divider type="go_to_top_icon1"]

    In my article, the result is :
    http://hpics.li/67a1630

    Ex : [vc_video title="Video Embed - YouTube" link="https://www.youtube.com/watch?v=krNASM8iSCQ"]

    In my article, the result is :
    http://hpics.li/1c0568a

    I have weird frames that appear, the size of the youtube video is not center… Why that?
    Do I need to publish the article (it’s draft right now). Maybe it’s a cache problem?

    Thansk a lot.

    #116202
    azura_404
    Member
    Post count: 39

    SHORTCODE1

    SHORTCODE2

    #116259
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us your website url to check any error in the Javascript console?
    Also if you have a cache plugin please purge the cache.

    The attachments in your second reply are not visible.

    Thanks
    -Rui

    #116284
    azura_404
    Member
    Post count: 39

    Here : http://www.lespuristes.com

    But the article is not publish yet. I’m still working on the website.

    Best

    #116314
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In that case will need the preview link of that page and also admin access to be able to see the page.
    Please send it to private reply.

    -Rui

    #124982
    azura_404
    Member
    Post count: 39
    This reply has been marked as private.
    #124986
    azura_404
    Member
    Post count: 39
    This reply has been marked as private.
    #124987
    azura_404
    Member
    Post count: 39
    This reply has been marked as private.
    #125520
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #125528
    azura_404
    Member
    Post count: 39
    This reply has been marked as private.
    #125546
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks.
    -Rui

    #130240
    azura_404
    Member
    Post count: 39
    This reply has been marked as private.
    #130263
    azura_404
    Member
    Post count: 39
    This reply has been marked as private.
    #130820
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The font used is Source Sans Pro.

    Can you provide an mockup image of how you want the Facebook icons it to look to see if it’s feasible or not.

    -Rui

    #130829
    azura_404
    Member
    Post count: 39
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 24 total)

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