New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Neighborhood wordpress quantity block when top the stock limit

Viewing 15 posts - 1 through 15 (of 18 total)
1 2
  • Back to forum
    Posted in: Neighborhood
  • April 10, 2015 at 2:55 am #164152
    dtalentos
    Member
    Post count: 18

    Hello,

    Since i’ve updated the template Neighborhood, the quantity button in the product page doesn´t work as before.
    Currently a user can click as many time as he wants in the + button, without limit. Before it was limited once he topped the stock limit.
    How can i do to have this function to work again ?

    Thank you

    Clémence

    Attachments:
    You must be logged in to view attached files.
    April 10, 2015 at 5:33 am #164166
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using latest version of theme and plugin?
    Thanks
    Mohammad

    April 10, 2015 at 5:40 am #164170
    dtalentos
    Member
    Post count: 18

    Hello,

    I’m using the vers 2.16 of the theme, and yes all the plugins are up to date.

    Attachments:
    You must be logged in to view attached files.
    April 10, 2015 at 7:26 am #164199
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail after installing WPIDE plugin.
    Thanks
    Mohammad

    April 10, 2015 at 3:29 pm #164341
    dtalentos
    Member
    Post count: 18
    This reply has been marked as private.
    April 13, 2015 at 12:28 am #164465
    dtalentos
    Member
    Post count: 18

    Hello, I still didn’t receive answer, can you help me please.

    April 13, 2015 at 5:46 am #164479
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to see WPIDE plugin in wordpress admin menu link.
    Thanks
    Mohammad

    April 13, 2015 at 6:57 am #164498
    dtalentos
    Member
    Post count: 18

    I’ve just verified, and yes it is installed.

    I can’t help you with the menu. I don’t know where it normally display as I don’t know that plugin-

    Attachments:
    You must be logged in to view attached files.
    April 13, 2015 at 7:08 am #164508
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Now leave it because this plugin is not working. I need FTP login detail to check and resolve the issue.

    Thanks
    Mohammad

    April 13, 2015 at 7:14 am #164514
    dtalentos
    Member
    Post count: 18
    This reply has been marked as private.
    April 13, 2015 at 2:03 pm #164740
    dtalentos
    Member
    Post count: 18

    Can you please provide support ?

    April 13, 2015 at 2:17 pm #164746
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am already working on it and update you soon. We always try to resolve the issue very fast but some issues take more time.
    Thanks
    Mohammad

    April 13, 2015 at 3:17 pm #164766
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you shortly.
    Thanks
    Mohammad

    April 13, 2015 at 5:26 pm #164813
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    April 13, 2015 at 7:32 pm #164855
    dtalentos
    Member
    Post count: 18

    Ok, thank you but it still doesn´t work

    See the screenshot:
    – i’ve updated the template version
    – the product has a stock quantity set to 5

    Despite of that, I am still able to select more that 5 products in the quantity tool.

    I even did the test with the Neighborhood theme instead of the child theme to make sure there’s no conflict.

    See screenshots.

    Attachments:
    You must be logged in to view attached files.
  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 1 through 15 (of 18 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register