New Landing How can we help? Themeforest Theme Support Neighborhood Neighborhood v2.0 now available!

Viewing 15 posts - 31 through 45 (of 45 total)
  • #134373
    EarlyOnes
    Member
    Post count: 31

    nothing happened.

    how can one update of the site be responsible for this extreme changes?

    #134375
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide admin access to check your header settings? Should already asked for this before.

    Please use the private reply option.

    -Rui

    #134381
    EarlyOnes
    Member
    Post count: 31
    This reply has been marked as private.
    #134429
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s fixed for now with css. Will see tomorrow with Ed if something in the latest version could have caused this.

    -Rui

    #134483
    EarlyOnes
    Member
    Post count: 31

    thank you!
    i have not many changes in the css, so could be an update issue.

    best,
    earl

    #134523
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just confirmed that were made some changes in the header.
    It’s just 2 css rules 🙂

    -Rui

    #136494
    dezignation
    Member
    Post count: 22

    a complete disaster! this happened before but I didn’t learn from my mistakes. I upgraded the theme and now I have my website down for 2 days in the peek selling season!
    YOU CANNOT release version with the bugs!
    I wish I can get the old version back??!?

    #136553
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @dezignation

    Can you provide the url and admin access for site so we can help you out?
    Please use the private reply option.

    -Rui

    #136988
    dezignation
    Member
    Post count: 22

    can I have the previous version please??? this one is messing up with any woocommerce plugin I download.

    #136992
    dezignation
    Member
    Post count: 22

    and just to update you guys on the status.
    First off, I cannot give away my credentials. I’ve done it last time and my site got hacked.
    But, what happens is as soon as I updated the theme, my homepage switched to blog and I could not any longer have a static page as I wanted (www.rannka.com). Soon after, I discovered that when I disable woocomerce plugin my home page goes static. I tried installing all of the previous versions of woocomerce and each and every one made my homepage go to blog feed. So, I believe that a previous version of your theme would work well, as it did so many months before.
    Please send me a link to a previous version or let me know what is it that I can do to fix the issue.
    I have tried disabling all other plugins and no change whatsoever.

    I wold really appreciate a prompt response if possible as I want to move my site asap, to another server.

    Thank you.

    Anabela

    #137298
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Anabela,

    Send me an email via: http://themeforest.net/user/swiftideas and I’ll send you the latest version of the theme. We haven’t got anyone else with these issues so it must be an issue with your install.

    Our data is all private, so it is very very unlikely that posting your details privately for us would have led to your site being hacked.

    – Ed

    #137374
    dezignation
    Member
    Post count: 22

    Thank you, I just did.

    #137376
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok Thanks. Ed will reply your email.
    -Rui

    #137955
    Lyndaotu
    Member
    Post count: 19

    How do I get the update please?

    #138141
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Lyndaotu

    The Neighborhood update is available in WordPress admin.

    Go to Appearance -> Themes and click on Neighborhood details, if your theme is not updated yet will be there a link to update the version to 2.0

    Let us know if you made it.

    -Rui

Viewing 15 posts - 31 through 45 (of 45 total)

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