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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Neighborhood v2.0 now available!
- This topic has 44 replies, 9 voices, and was last updated 9 years by Rui Guerreiro – SUPPORT.
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Posted in: Neighborhood
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December 8, 2014 at 5:52 pm #134373
nothing happened.
how can one update of the site be responsible for this extreme changes?
December 8, 2014 at 5:58 pm #134375Can you provide admin access to check your header settings? Should already asked for this before.
Please use the private reply option.
-Rui
December 8, 2014 at 6:18 pm #134381This reply has been marked as private.December 9, 2014 at 12:10 am #134429Hi,
It’s fixed for now with css. Will see tomorrow with Ed if something in the latest version could have caused this.
-Rui
December 9, 2014 at 8:36 am #134483thank you!
i have not many changes in the css, so could be an update issue.best,
earlDecember 9, 2014 at 11:14 am #134523Hi,
Just confirmed that were made some changes in the header.
It’s just 2 css rules 🙂-Rui
December 18, 2014 at 9:40 am #136494a complete disaster! this happened before but I didn’t learn from my mistakes. I upgraded the theme and now I have my website down for 2 days in the peek selling season!
YOU CANNOT release version with the bugs!
I wish I can get the old version back??!?December 18, 2014 at 11:57 am #136553Hi @dezignation
Can you provide the url and admin access for site so we can help you out?
Please use the private reply option.-Rui
December 21, 2014 at 4:17 am #136988can I have the previous version please??? this one is messing up with any woocommerce plugin I download.
December 21, 2014 at 7:42 am #136992and just to update you guys on the status.
First off, I cannot give away my credentials. I’ve done it last time and my site got hacked.
But, what happens is as soon as I updated the theme, my homepage switched to blog and I could not any longer have a static page as I wanted (www.rannka.com). Soon after, I discovered that when I disable woocomerce plugin my home page goes static. I tried installing all of the previous versions of woocomerce and each and every one made my homepage go to blog feed. So, I believe that a previous version of your theme would work well, as it did so many months before.
Please send me a link to a previous version or let me know what is it that I can do to fix the issue.
I have tried disabling all other plugins and no change whatsoever.I wold really appreciate a prompt response if possible as I want to move my site asap, to another server.
Thank you.
Anabela
December 22, 2014 at 3:47 pm #137298Hi Anabela,
Send me an email via: http://themeforest.net/user/swiftideas and I’ll send you the latest version of the theme. We haven’t got anyone else with these issues so it must be an issue with your install.
Our data is all private, so it is very very unlikely that posting your details privately for us would have led to your site being hacked.
– Ed
December 22, 2014 at 11:00 pm #137374Thank you, I just did.
December 22, 2014 at 11:08 pm #137376Ok Thanks. Ed will reply your email.
-RuiDecember 27, 2014 at 7:37 pm #137955How do I get the update please?
December 29, 2014 at 12:47 pm #138141The Neighborhood update is available in WordPress admin.
Go to Appearance -> Themes and click on Neighborhood details, if your theme is not updated yet will be there a link to update the version to 2.0
Let us know if you made it.
-Rui
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Posted in: Neighborhood
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