New Landing How can we help? Themeforest Theme Support Neighborhood Neighborhood Issues/questions

Viewing 10 posts - 1 through 10 (of 10 total)
  • #97297
    estelastudio
    Member
    Post count: 17

    Hi,

    I am having a few issues with the theme that I would like to change/or not working. I am sending the staging version of the site that you are able to access and login to – lashcloset.wpengine.com. Please advice:

    1) Wishlist doesnt work correctly. I assign product to wishlist, it doesnt appear in wishlist. I cleared all server cache on WP-Engine dashboard. Please advice, very important!

    2) Subscription product (http://lashcloset.staging.wpengine.com/product/eyelashes-subscription-package/) says 2 months as the default, I think that’s confusing can it say something like you choose how often?

    3) Sometimes cart works fine, but sometimes I have 4-5 item in the cart but it only displays price for one item. I have to go back delete everything, re-add to cart – It is not good when the site goes live. Please advice.

    4) I deactivated “VarkTech Pricing Deals for WooCommerce” plugin that was automatically installed with the theme, because it is adding defalut coupon options that I do not want to include. Does Neighborhood require VarkTech Pricing Deals for WooCommerce to be installed? What purpose does it serve?

    Would be great if you can get back to me as soon as possible – site is close to launch and need to make sure everything works correctly.

    Thank you!
    Estela

    #97828
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate wordpress standard theme [twentytwelve or twentythirteen] and check for issues. It seems session storage issue so just contact also your hosting provider too.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #97833
    estelastudio
    Member
    Post count: 17

    Hi Mohammad,

    Thanks for the reply, but I submitted 4 questions and WishList and “VarkTech Pricing Deals for WooCommerce” definitely concerns the theme. I provided login details, please check and let me know.

    Regards,
    Estela

    #97845
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I know that you have posted four question so i request to contact at hosting provider. Neighborhood never used and insatlled VarkTech Pricing Deals for WooCommerce plugin.
    Thanks

    #97917
    estelastudio
    Member
    Post count: 17

    Hi Mohammad,

    1) Neighborhood never used and insatlled VarkTech Pricing Deals for WooCommerce plugin. – Ok, thanks for the answer.

    2) I’ll check WishList error with hosting provider.

    3) Subscription product (http://lashcloset.staging.wpengine.com/product/eyelashes-subscription-package/) says 2 months as the default, I think that’s confusing can it say something like you choose how often? – Do I have to edit theme files to change the title or subscription plugin files?

    Thanks,
    Estela

    #97934
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its third party plugin issue. Please contact at Subscription plugin developer to get right suggestion.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #98157
    estelastudio
    Member
    Post count: 17

    Hi Mohammad,

    I contacted hosting provider to look into WishList error/cacheing – but noting on the server side.

    Please check the site again. When product added to Wishlist, it says “added successfully” but it does not appear on wishlist.

    Please have a look and advice,

    Estela

    #98721
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved it so please check it now.
    Thanks

    #147334
    alemarengo
    Member
    Post count: 695

    Hi guys!
    Is it possible to enqueue custom script or js in Neighborhood?
    Usually I add some using Dante admin options. I cannot find it in Neighborhood… 🙁

    #148291
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In Neighborhood that option doesn’t exist.
    Check below a generic way to enqueue a js file in your child theme, than just place your scripts inside examples.js

    
    /**
     * Proper way to enqueue scripts and styles
     */
    function theme_name_scripts() {
    	wp_enqueue_style( 'style-name', get_stylesheet_uri() );
    	wp_enqueue_script( 'script-name', get_template_directory_uri() . '/js/example.js', array(), '1.0.0', true );
    }
    
    add_action( 'wp_enqueue_scripts', 'theme_name_scripts' );

    regarding the file example.js it’s default content should be like this

    
    jQuery( document ).ready(function() {
    
    //Place your code here
    
    });

    Change the names to your desired ones.

    Hope it helps

    -Rui

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