New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Neighborhood is not working on special enviroment

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    Posted in: Neighborhood
  • August 10, 2016 at 11:20 am #286786
    lookslikeseoul
    Member

    Hello.

    Your site(“http://neighborhood.swiftideas.com/”) is not working on special PC.

    It’s the some of IE11 with Windows7.
    Almost IE11 with Windows7 is working correctly. But someone is crashed.

    I attached some files.
    Sorry that attached files and log is korean.

    – Full log –
    문제 서명:
    문제 이벤트 이름: APPCRASH
    응용 프로그램 이름: IEXPLORE.EXE
    응용 프로그램 버전: 11.0.9600.17420
    응용 프로그램 타임스탬프: 545ad233
    오류 모듈 이름: MSHTML.dll
    오류 모듈 버전: 11.0.9600.17420
    오류 모듈 타임스탬프: 545ae63c
    예외 코드: c0000005
    예외 오프셋: 00a41871
    OS 버전: 6.1.7601.2.1.0.256.48
    로캘 ID: 1042
    추가 정보 1: 9b00
    추가 정보 2: 9b0072597314dcbcadedf7af5f857035
    추가 정보 3: 223b
    추가 정보 4: 223be91dcfc9cf14c4c64f0b704b8459

    Attachments:
    You must be logged in to view attached files.
    August 11, 2016 at 3:24 pm #287032
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Are you using an emulator such as browserstack to view that?

    Thanks.

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    Posted in: Neighborhood
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