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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Neighborhood
  • January 6, 2015 at 5:04 am #139205
    SGM
    Member
    Post count: 14

    Hello,

    I have updated the theme and woo commerce plugins recently. I just discovered tonight that if I am not logged in as the admin I can’t complete a purchase. When I get to the checkout page, I can’t see the order on the right side. If I am logged into the site then I can see the order information. My customers can’t access the product because they can’t checkout. Please advise.

    Best regards,

    SGM

    January 6, 2015 at 10:02 am #139266
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate plugin one by one and check for issue. Any plugin may conflict.
    Thanks
    Mohammad

    January 6, 2015 at 5:59 pm #139468
    SGM
    Member
    Post count: 14

    Hello Mohammad,

    I checked for any plugin issues and it’s still not working. Can you check? Nobody is still able to make a purchase. Please advise.

    Thanks,

    SGM

    January 6, 2015 at 6:07 pm #139472
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please install WordPress HTTPS plugin and setup to fix this issue.
    Thanks
    Mohammad

    January 6, 2015 at 8:28 pm #139497
    SGM
    Member
    Post count: 14

    Hello,

    I installed WordPress HTTPS plugin and you can see the order now but it clocks so that you still can’t place the order. I have never seen this before. Were there any changes in the theme caused this?

    Thanks,

    SGM

    January 7, 2015 at 2:04 am #139542
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You changed the HTTP layer for to HTTPS layer for checkout page. That is cause to issue. Have you taken any HTTPS layer from your hosting provider? I need wordpress admin login detail.
    Thanks
    Mohammad

    January 7, 2015 at 2:40 am #139546
    SGM
    Member
    Post count: 14
    This reply has been marked as private.
    January 7, 2015 at 7:28 am #139559
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just resolve the issue so please check it now.
    Thanks
    Mohammad

    January 7, 2015 at 1:50 pm #139686
    flobaby
    Member
    Post count: 42

    HELP! Apparently I’ve been having this same problem for a few days, no one can checkout unless they’re logged into an account. It’s says [object Object] where the order info should be.

    I installed the HTTPS plugin noted above but no difference.

    January 7, 2015 at 2:38 pm #139694
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @flobaby     – Please deactivate plugin one by one and check for issue. Any plugin may conflict.

    Thanks
    Mohammad

    January 7, 2015 at 2:48 pm #139704
    flobaby
    Member
    Post count: 42

    Lol, first one…the YITH Wishlist. Thanks, I’m a dork for not doing that first. (wish the wishlist wasn’t broken but oh well)

    January 7, 2015 at 2:56 pm #139710
    SGM
    Member
    Post count: 14

    Hello,

    Thanks Mohammad! It works perfectly now.

    Best,

    SGM

    January 7, 2015 at 3:46 pm #139727
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I am glad that your issue resolved.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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