New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Neighborhood 3.0 problems and downgrade to previous version doesn't install

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    Posted in: Neighborhood
  • June 17, 2015 at 9:38 pm #185597
    janet_hildegard
    Member
    Post count: 12

    On my site, the Neighborhood 3.0 update messes up spacing of navigation, headers, titles and banners on posts, category pages, and pages (see attached screenshot).

    I was happy to see that the previous version is available to “safely” downgrade. The only problem is that it doesn’t install. I got this message when I try to install the zip file:

    “Destination folder already exists. /home8/aellopub/public_html/tarotofdelphi/wp-content/themes/neighborhood/

    “Theme install failed.”

    I don’t want to completely delete the old theme and lose all my settings.

    Please advise. Thank you.

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    June 17, 2015 at 10:29 pm #185600
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That seems because of the option “Enable Header Overlay” in Header options.
    Try to disable and test again.

    -Rui

    June 17, 2015 at 11:17 pm #185614
    janet_hildegard
    Member
    Post count: 12

    This fixed the problem with the upgrade. Thanks so much!

    June 17, 2015 at 11:43 pm #185619
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.
    -Rui

    June 19, 2015 at 1:33 pm #186320
    snarfe
    Member
    Post count: 80

    Hello,

    upgraded to 3.0 yesterday, with no visible problems, upgraded to 3.01 today, again with no visible problems.

    Just wanted to export some strings via .po to translate and the .po won’t open with either poedit or virtaal. (error message: file corrupt or contains no data).

    As I exported a .po file a few days ago and successfully opened in poedit, thought it may be linked to theme upgrade, so tried downgrading to 2.18. Got same error message as OP:

    “Destination folder already exists. /home1/monkindc/public_html/wp-content/themes/neighborhood/

    Theme install failed.”

    “Enable Header Overlay” is not enabled! What shall I do?!?

    June 19, 2015 at 2:29 pm #186353
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @snarfe,

    You don’t need to downgrade the Theme because of the .po file
    Check if your ftp transfer mode changed.

    Here is a link to the language folder on NH 3.1
    https://www.dropbox.com/sh/ux8d6gylgys6365/AAByD1hEq04372McPBDxsLzVa?dl=0

    Give it a try.

    -Rui

    June 19, 2015 at 7:27 pm #186479
    snarfe
    Member
    Post count: 80

    Thanks for the reply Rui.

    Don’t really understand what happened. I tried with firefox and it worked. Then shut my computer down, went away, came back and it now works through Safari too.

    Case closed I guess.

    June 19, 2015 at 7:38 pm #186483
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In that case probably it was cache.
    -Rui

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