New Landing How can we help? Themeforest Theme Support Dante Naked Header with Revolution Slider -Light Logo Not Showing on FireFox or IE

Viewing 15 posts - 1 through 15 (of 48 total)
  • Posted in: Dante
  • #151438
    n2business
    Member
    Post count: 41

    I am experiencing a problem with the “Light Logo” Not Showing on Firefox or IE, but it correctly displays the “light logo” in Chrome

    I have applied the Naked (light) meta on my landing page, using Header Layout #6. I have the Revolution Slider active, also using the page meta options. In Chrome, the light logo appropriate appears on the landing page, and the dark logo appropriately appears on the other pages. But when viewed in FF & IE, the dark logo shows instead of the light logo.

    I had previously applied CSS code recommend to another person found here: http://www.swiftideas.com/forums/topic/naked-header-light/. But this caused an additional issue of causing both the regular (dark) and light logo to both appear on a mobile devices, together (iPhone & iPad) — so, I removed the CSS code and need your insights.

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    #151445
    n2business
    Member
    Post count: 41

    This problem with the light logo not appearing is also occurring on ipad. views attached.

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    #151450
    n2business
    Member
    Post count: 41
    This reply has been marked as private.
    #151752
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Have looked but couldn’t figure out this one.
    Will forward to the development team.

    -Rui

    #151839
    n2business
    Member
    Post count: 41

    May I ask what you tried when you took a look, because now my swiftbuilder functions are gone and the formatting is messed up on my site.

    #151852
    n2business
    Member
    Post count: 41

    can you mark the access post as private please!!!!!!! i’ve revoked those credentials since you unblinded the post and exposed the credentials

    #152112
    n2business
    Member
    Post count: 41

    Hello? I’ve been trying to undo whatever you were trying to do because it messed up several things. I finally got the swiftbuilder working again. but now the light logo doesn’t work at all. Menu will show light color, but logo is dark for every browser tested now
    1) May I ask what was changed when you were looking around?
    2) I am working with a child theme…If i delete the main theme and reinstall it, will the child theme still retain all of my content.
    3) What was done that caused the light logo to stop working

    Because you unblinded the credentials post, I had to remove the access. So, once the developer can respond, I will create new credentials.

    #152130
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I didn’t unblinded the post, why would I do that? Only the topic author(you) and the support team can see that reply. It still private like it was.
    We deal the entire day with admin access of our customers, our only interest is to solve the problems. It must be some misunderstood.

    1) I tried to activate the parent theme to see if it was something in the child theme that was causing it. Didn’t notice that something was wrong when left the site, apologize for any inconvenience.

    2)Yes, it will. It has his own directory so no problem with that.

    3)Not sure that’s why forward it to the developer.

    It’s faster if you post already the new credentials, so the developer has all the conditions to look at the issue.

    -Rui

    #152174
    n2business
    Member
    Post count: 41

    Rui, it was a misunderstanding on the unblinding and I apologize – this was my first private post and didn’t realize that I could see the credentials because I was logged in and it is indicated on my end as contained in a gray boxes – duh!

    1) Okay, thanks
    2) Thanks. The re-install of the parent theme helped with some quirky things that were occurring, but not necessarily this thread’s issue.
    3) To try something different, I deactivated the revolution slider and recreated the slider in LayerSlider. Turned on the Naked (light) meta on my landing page. Now it appears that the naked light logo is appropriately appearing on my dark LayerSlider image and the dark logo is appropriately appearing on other pages. So it appears that there is an issue with Revolution Slider (v 4.6.5) and the naked light meta code.
    4) The “however” in this “fix” is that now the LayerSlider is not appearing on mobile (ios) – it seems to be behind the logo container (see pics) and both my dark and light logos appear on the screen, one on top of the other.

    5) I have reactivated the previously created credentials from the above post for you and the developer. (again, apologize for my misunderstanding of how this thread works.

    Thank you

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    #152207
    n2business
    Member
    Post count: 41

    Okay, scratch that…I didn’t do anything to the site all day and now the dark logo is showing instead of the light logo on the landing page again. So all originally stated problems still exist, even using a different slider

    HomePage – Protect Older Adults From Elder Abuse and Neglect

    #152573
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @n2business

    Just checking here, and the light logo is showing fine on all browsers for me – https://www.dropbox.com/s/nozo8ach6uyg2mz/Screenshot%202015-02-24%2000.43.38.png?dl=0

    But I see that we need to sort the light logo to revert back to standard when on mobile devices. I’ve added this to the fixlist, and will provide a build to you sooner if needed.

    – Ed

    #152586
    n2business
    Member
    Post count: 41

    Ed, thanks. I confirm light logo working as well and the problem on mobile. When do you expect the next release with the fix?

    Also, while you were viewing in mobile, did notice that in addition to the double logo, that the slider is hidden behind the logo/header area? You can see a portion of the slider in landscape view. When I originally added the slider, it would slide down under the logo/header area on mobile. Any ideas on this?

    Attachments are on iphone 6

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    #152859
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @n2business

    Try this theme build: http://d.pr/f/199xb/2xBTFi9h

    If you have any further issues with it, please let us know.

    – Ed

    #153220
    n2business
    Member
    Post count: 41

    Ed, thank you for the quick response!!! I updated with the theme build you provided. Here are the results:

    (1) It did fix the duplicating light & dark logo on the iPhone and the iPad (thank you!)

    (2) The light logo now appropriately appears in Chrome, but not in IE, FireFox or on the iPad. I cleared the cache on all three and still see the dark logo instead of the light version.

    (3) It did not fix the header issue where the revolution slider was hidden behind the header on iPhone. But, regarding this issue, Rui provided the following custom CSS via a separate thread and that seems to have fixed the iPhone slider/header issue. I’m providing the iPhone screenshots only for your information, as Rui’s CSS code seems to have worked (thank you, Rui!) and I thought that may need to be updated in the theme in the future: @media only screen and (max-width: 767px) {#header{height:130px !important;}.home-slider-wrap{margin-top:130px !important;}}.

    Again, I greatly appreciate the help!!

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    #153752
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
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