Mysql gone away – swiftideas

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This topic has 1 reply, 2 voices, and was last updated 11 years by Cosmin – SUPPORT.

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Posted in: Pinpoint
July 24, 2013 at 3:51 am #12702

atteam
Member

Post count: 24

Hi, there are lines inside error_log file that says:
[24-Jul-2013 01:34:50 UTC] WordPress database error MySQL server has gone away for query SELECT option_value FROM prefix_options WHERE option_name = ‘lip_settings’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include(‘/themes/pinpoint/functions.php’), include(‘/themes/pinpoint/includes/plugins/love-it-pro/love-it-pro.php’), get_option

this is only one line but there are more, in fact, many, related to pinpoint, sliders and some other plugins.

I google WordPress 3.5.2 database error MySQL server has gone away for query
and most answers suggest to look at the theme and mysql db timeout.
However, db timeout was solved since wp version 3.4

I could give you the entire error_log via email.

Thanks

July 25, 2013 at 6:43 pm #12931

Cosmin – SUPPORT
Member

Post count: 3851

Looks like it’s actually related to the Love It Plugin and your server. Does it still do that when you disable the plugin?

Regards,

————————————————————————————————————

Cosmin
Support Assistant
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Posted in: Pinpoint

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