My sub-categories mixed up with another parent categories

[reddion]

Hi, I saw this page: http://swiftideas.com/shop/shop-categories/ and I want to use it to display sub-categories of my website, but those sub-categories are mixed up with another parent categories. If you can take a look at my category list in the admin panel, you would understand better.

The point is, there are 3 categories.
Category A has 5 sub-categories.
Category B has 1 sub-category.
Category C has 6 sub-categories.

I add 3 new pages for the 3 categories and I use the page builder to add the “shop” element. I set it to display only sub-categories that are related only with the parent category, but the result is unexpected. Those pages display sub-categories from another parent category, as well!

These are the pages for the 3 categories:
http://www.milford-shop.com/category-vanding
http://www.milford-shop.com/category-rodstyring
http://www.milford-shop.com/category-opbinding

Can you please check it and tell me what I do wrong? Thank you so much!

Regards,
Fred

[prabhjot2991]

i have same sort of issue..

[Kyle – SUPPORT]

Hi @reddion

That password didn’t work, please check

– Kyle

[reddion]

This reply has been marked as private.

[Kyle – SUPPORT]

In the products asset, just put in the parent category. It should list the subcategories of the parent category you have selected

– Kyle

[reddion]

Hi Kyle,

Thanks for the answer, but I’m sorry I still don’t get what I have to do. Do you mean editing each product and make the categories box checked to the parent categories? Then the sub-categories are useless, is that correct? And what should I do with the “shop” element? Thank you for the explanation.

Regards,
Fred

[Kyle – SUPPORT]

No

What I am saying is in this box just put the parent category, for e.g: http://www.milford-shop.com/category-vanding

Then it will show all of the subcategories of that category, see: http://d.pr/i/gJ13/619OzkAP

– Kyle

[reddion]

Hi Kyle,

I have done that since the beginning. http://prntscr.com/9v1oyv

But the subcategories that show up are the ones from other parent, too. How could this be?

Regards,
Fred

[Kyle – SUPPORT]

Ahh yes I see what you mean, for e.g ReRoot Rodbarriere ?

I’ll forward this issue to the developer for you

– Kyle

[reddion]

Hi Kyle,

Yes, I’m glad you noticed it. I’ll be waiting for the solution then, thank you so much.

Regards,
Fred

[Kyle – SUPPORT]

No problem

[Swift Ideas – Ed]

Thanks for the heads up – we’ll investigate this.

– Ed

[Swift Ideas – Ed]

Noticed you are using 1.86, we’ve made quite a few changes since then and are now on 1.9.3 – can you please update and let me know as this may already be resolved.

Thanks,

– Ed

[reddion]

Hi Ed,

No, the problem is still there. I have updated the theme to 1.93, by the way. Thanks!

– Fred

[Swift Ideas – Ed]

Thanks, just found the issue – fixed on your install, and included in the update later on today.

– Ed