New Landing How can we help? Atelier My site is too slow

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #271045
    Pinarello_es
    Member
    Post count: 58

    Hi,

    My problem is my site is too slow, and I tried to solve the problem with plugins like WP Super Cache, W3 Total Cache but, for example, WP SUPER CACHÉ plugin it´s not caching anything, and I configurated everything as it has to be.

    I request help to a Web programmer and they said there are some external resources which maybe are delaying the load…

    Please help me with this.

    Many thanks!
    Edurne.

    #271048
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tested your site in pingdoom tolls and it isn’t slow.
    https://www.dropbox.com/s/681g4p4jq0obo9e/Screenshot%202016-05-30%2010.41.49.png?dl=0

    Under 4 seconds of load time it’s good.Not sure what exactly you were expecting.

    -Rui

    #271051
    Pinarello_es
    Member
    Post count: 58

    Yes, I did that too… the home page it´s fine, but if you navigate on the other menus… it´s imposible to keep the client waiting that much.

    Please, let me know what I have to do to improve it.

    Thanks,
    Edurne.

    #271055
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In my opinion the only chance to improve it more is to have a faster hostings plan.
    The fastest guys are Kinsta Hosting.

    -Rui

    #271058
    Pinarello_es
    Member
    Post count: 58

    I understand… but I am happy with my hosting, I was talking with them and the plan I have it is enough for this site.

    Regarging the cache issue… why is WP SUPER CACHE not caching any content?

    #271061
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    not sure, maybe settings. Give a try in W3 Total cache or WP Rocket.

    -Rui

    #271063
    Pinarello_es
    Member
    Post count: 58

    Do not include the support service to help me with the plugin settings?

    #271064
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No, unfortunately it’s already outside our support scope.

    -Rui

Viewing 8 posts - 1 through 8 (of 8 total)

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