My plus/ minus (+/-) in basket is still gone

[peter4576]

Hi guys

I am ALMOST DONE with my site!

Only thing left, actually, is the problem with alignment of quantity + there used to be a plus/ minus button for adjusting the number/ quantity in the basket.

This has disappeared.

I have my presentation of the site in 20 mins and would really hope I could show a completed site…

Attachments:

You must be logged in to view attached files.

[3969120a]

Peter,

You are high maintenance.

David

[peter4576]

What does that mean? You will not help me find out why its not displaying?

I know I have asked a lot of questions. However, I am currently looking into installing this theme on a line of sites, which is why I will also purchase a lot of licenses in the next following months. And I do not want to invest a lot of time and money on working on themes that do not act and work as expected.

I like being 100% confident about a theme before suggesting a theme to a customer.

Thanks

Peter

[3969120a]

Peter,

I am not with SwiftIdeas. I am just a developer who wants to give my clients the best and so, subscribes to all Atelier posts.

My comment is born from the fact that you are responsible for about a third of the posts on the Atelier Forum.

David

[Swift Ideas – Ed]

Peter,

Tested this locally and definitely no issue with the default theme.

Looks like this is a plugin or customisation that you have done overriding the output.

– Ed

[peter4576]

Hi again.

I have done no changes that should affect this. At all…

Thank you very much

Peter

[David Martin – Support]

Please test this further:

1) Disable all plugins, leaving only WooCommerce & Swift Framework activated – what is the result?

2) Activate the default Atelier theme (not your child theme) and test again – what is the result?

Thanks,
David.

[peter4576]

Yes sir, I have tried all. Same result 🙁

[David Martin – Support]

If you get this issue with Twenty15 theme, the issue is with WooCommerce. You will need to contact their support https://support.woothemes.com/hc/en-us.

-David.

[peter4576]

Hi again.

It worked perfectly with twenty twelve theme.

But its not working with neither Atelier or the Atelier Child. Neither with every plug-in disabled or anything else…

BUT my programmer-helper found this issue:

[06/10/15 19:53:11] Athul K Surendran: I have checked all code related to this area
[06/10/15 19:53:50] Athul K Surendran: and it is coded like, “If Item is sold in Single only” don’t show plus and minus
[06/10/15 19:53:57] Athul K Surendran: that is why it is not working
[06/10/15 19:54:22] Athul K Surendran: and this “Sold single ITem” logic must be coming from backend
[06/10/15 19:54:35] Athul K Surendran: do you remember any place where you changed any settings like that?

Thanks a lot

Peter

[Rui Guerreiro – SUPPORT]

Hi,

that is a Woocommerce setting.

Check here
https://www.dropbox.com/s/3lpmbbf24q2vjn3/Screenshot%202015-10-07%2013.19.15.png?dl=0

Check if you have it enabled.

-Rui

[peter4576]

HI again

It surely brought back the amount/ +/- to the basket. But never the less it did not change anything on the wishlist… 🙁

[Rui Guerreiro – SUPPORT]

Glad it’s sorted.

What you mean with the wishlist? Doesn’t exist any quantity buttons there.

-Rui

[peter4576]

Hi again.

I am not sure what to find on the wishlist, but there is no add to basket… I believed there was also a number-setting on the wishlist. But add to basket has disappeared despite it is set to active…

[Rui Guerreiro – SUPPORT]

Just checked in my dev server and the add to cart appears fine in the wishlist.

Didn’t you changed any code in the parent theme?
Can you upload again the latest theme files.

-Rui