New Landing › How can we help? › Themeforest Theme Support › Neighborhood › My Account Page breaks

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Neighborhood
  • April 2, 2015 at 7:56 pm #162891
    scuissiatto
    Member
    Post count: 20

    Whenever I try to access My account page I get a blank screen after the menu.

    I’m not sure if its a theme issue. But when I disable all my plugins but woocommerce, and use only Neighborhood I get the same error. And when I switch to Twenty Fourteen theme for example, I don’t get the error.

    April 3, 2015 at 5:41 am #162930
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Is your website working fine? I tried to open many times but not able to view.
    Thanks
    Mohammad

    April 6, 2015 at 5:00 pm #163267
    scuissiatto
    Member
    Post count: 20

    Hi There,

    Everything is working fine.

    To access the site you must go to this URL http://www.casamorabrasil.com.br/liberado with all the data that I sent you guys.

    Thanks

    April 7, 2015 at 7:14 am #163335
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague, Mr. Kyle will assist you shortly.
    Thanks
    Mohammad

    April 9, 2015 at 5:42 pm #164103
    scuissiatto
    Member
    Post count: 20

    Ok. But when?

    April 10, 2015 at 4:49 am #164158
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    He will assist you shortly.
    Thanks
    Mohammad

    April 13, 2015 at 1:53 pm #164734
    scuissiatto
    Member
    Post count: 20

    Hello.

    Any news for this issue?

    April 13, 2015 at 2:02 pm #164738
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry about the wait

    I’m getting ‘access denied’ when I try access the login page

    – Kyle

    April 13, 2015 at 4:53 pm #164800
    scuissiatto
    Member
    Post count: 20

    Hello Kyle, please try the following data:

    Login: adminwp
    Password: 7gGsrP0YslRtPW

    Thanks

    April 15, 2015 at 12:11 pm #165311
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I can’t even get to the login page, it’s saying access denied, see: http://d.pr/i/1jpAt/1F4ZXgOU

    – Kyle

    April 15, 2015 at 8:01 pm #165459
    scuissiatto
    Member
    Post count: 20

    Hi, could you please try again?

    http://www.casamorabrasil.com.br/liberado

    April 16, 2015 at 5:20 am #165513
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your site still not working.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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