New Landing › How can we help? › Atelier › My Account menu gone?

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • May 31, 2016 at 3:04 pm #271430
    alexanderchristiansen
    Member
    Post count: 179

    MyAccount menu is gone after I updated theme.
    Any idea where to look?

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    May 31, 2016 at 3:46 pm #271451
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It should not happen. Please provide me login to check and resolve it.
    Thanks
    Mohammad

    May 31, 2016 at 3:58 pm #271454
    alexanderchristiansen
    Member
    Post count: 179
    This reply has been marked as private.
    June 1, 2016 at 9:46 am #271611
    alexanderchristiansen
    Member
    Post count: 179

    Any news on this one?

    June 1, 2016 at 10:06 am #271618
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugins except the woocommerce and swiftframework, activate parent theme and check for issue.
    Thanks
    Mohammad

    June 2, 2016 at 8:34 am #271908
    ryucool
    Member
    Post count: 18

    My site has the same issue after updating theme Version: 2.0.0
    For Theme Version: 2.0.0 and Version: 2.1.1, My Account menu on the left side is gone.
    But Version: 1.9.81 is fine.

    June 2, 2016 at 9:40 am #271949
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You should update to the latest Woocommerce version.

    -Rui

    June 2, 2016 at 10:01 am #271964
    ryucool
    Member
    Post count: 18

    Hi,
    I have the latest Woocommerce Plugin(v2.5.5).
    So, I tried to deactivate, delete and then reinstall it but My Account menu is still gone.

    June 2, 2016 at 12:03 pm #272032
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    We removed it from the theme as it’s added by default in WooCommerce 2.6, so we’re getting the theme ready. If you want to update to WooCommerce 2.6 now you can download the beta 3 here: https://woocommerce.wordpress.com/tag/woocommerce-2-6/

    – Kyle

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