Multiple Responsive Mode Issues

[Taffy]

1. A Revolution Slider set as Page Header / Slider Page header Type: Below Slider will not appear on a tablet or iPhone when responsive assets exist on that page.

2. When using a parallax assets with a background image, every time you save the page the image is deleted.

3. The Responsive setting disable certain popular plugins, i.e. PhotoMosaic

[laranz – SUPPORT]

Hi,

1. Make sure the settings for the revolution slider is correct. In Mobile Visibility make sure it is not hide for mobile devices.
2. Can you pass me the admin details to check the issue, you mean if you save a background for a parallax asset after saving the page the image gone? Make sure you are on the latest version of the theme.
3. I didn’t get this point, you mean the content you are adding using PhotoMosaic is not responsive?

Let us know,

Thanks,
laranz.

[Taffy]

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[laranz – SUPPORT]

Hi,

1. I ask one of our colleagues to help you through this issue.
2. I added a test parallax page, and the parallax image is there even after publish can you confirm the issue? http://taffydev.com.au/clients/turnak/wp-admin/post.php?post=13699&action=edit&message=6
3. Can you sent a page that have this photo mosaic shortcode?

Let us know,

Thanks,
laranz.

[Taffy]

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[laranz – SUPPORT]

Hi Mark,

1. Kyle will be respond you asap when he is online, but for me the revolution slider works on mobile devices too while testing by changing the width of the browsers.
2. So it is not working only inside the content, can you try another test page with content inside and also this parallax.
3. Sure we will take a look after the first issue you stated fixed, or can you create a test page without slider with that shortcode inside a text box?

Let us know,

Thanks,
laranz.

[Taffy]

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[Swift Ideas – Ed]

Hi Mark,

Sorry for the delay, I’ve just picked this up.

Trying to load: http://taffydev.com.au/clients/turnak/ on my iPad, and getting stuck on the preloader. From the looks of the console log the photomosaic plugin is throwing an error – which is why the page won’t load.

I can’t think of the issue with the revolution slider, I’ll need the page link to load (I’m guessing the link is the one above?) – in order to see what is happening. As far as I’m aware there should be no issues here, but there maybe a random conflict somewhere.

Will keep an eye and get on this when you reply.

– Ed

[Taffy]

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[Swift Ideas – Ed]

No problem Mark, so all good now?

– Ed