New Landing How can we help? Themeforest Theme Support Uplift Multiple mobile issues, non rendering and non functioning hamburger menu

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Uplift
  • #325000
    propmachine
    Member
    Post count: 8

    Site renders well on desktop and ipad but multiple issues on mobile.

    I am most concerned with how it works on iphone and android chrome browser.

    Issues:
    1. Site page content area not rendering at all on android chrome. This pertains to specific pages ( including main page)and I cannot pinpoint why. Site hamburger menu also disabled non functional on the pages not rendering content.

    2. Iphone pages render nicely..but hamburger menu opens up to nothing…and an X.

    Again..multiple random mobile issues with rendering of page content and function of menu on android/chrome.

    #325029
    propmachine
    Member
    Post count: 8

    Just wanted to add that the “hamburger” menu becomes non functional when I shrink a desktop chrome browser to mobile size.

    #325030
    propmachine
    Member
    Post count: 8

    Hamburger menu also seizes to work in safari when screen is reduced to mobile size.

    Seems the “responsiveness” of this theme is not what it ought to be.

    #325031
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You need to set the mobile menu.

    Mobile Menu
    Chech the menus documentation.
    http://uplift.swiftideas.com/documentation/2014/05/10/menus/

    Let us know if it worked.

    -Rui

    #325032
    David Martin – Support
    Moderator
    Post count: 20834

    You have not assigned a mobile menu?

    #325061
    propmachine
    Member
    Post count: 8

    The mobile menu was set…which resolved the non functioning menu issue. But the non render of the content page and working menu
    on chrome is still major concern.

    #325062
    propmachine
    Member
    Post count: 8

    Look at my default content page. Not rendering on android/chrome. Wondering if its a row issue and why the content within those rows isnt displaying on mobile?

    #325078
    propmachine
    Member
    Post count: 8

    Still do not know why inner page content ( on some pages..including default home page) is not rendering in Chrome on mobile android device.

    #325113
    David Martin – Support
    Moderator
    Post count: 20834

    PLEASE NOTE: Adding an extra reply to your topic, as per our support policy, will take it back in the queue and take us longer to reply to you. Please refrain for doing this. If you need to add extra info, then please edit your last reply..

    What mobile device are you using?

    Do you refer to the homepage you have set? http://afghanistanshipping.com/content/

    #325206
    propmachine
    Member
    Post count: 8

    I am using Chrome on samsung galaxy 7. I just re created a new homepage from scratch using the full width row method with background image like before. The rows are the only content not displaying. Anything that isn’t embedded in a row is showing up on the page.

    IOS appears fine.

    Pretty big bug if chrome mobile isnt displaying rows.

    I forgot to add the hamburger menu is non responsive on the affected pages as well.

    #325207
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s working fine in Moto G4 Android with 7.0 Nougat version, I’m seeing the same content as in the desktop version.
    Try to purge the mobile browser cache and test again.

    -Rui

    #325209
    propmachine
    Member
    Post count: 8

    I apologize profusely..

    Javascript was disabled on my chrome browser. Just enabled and of course, everything works great.

    You can ban me if you want. Huge error on my part.

    #325215
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem with that. For the next ticket you will need to register your purchase code in the profile area.

    -Rui

Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.