New Landing How can we help? Themeforest Theme Support Neighborhood Multipe Product Image Thumbnaild not working

Viewing 6 posts - 1 through 6 (of 6 total)
  • #236085
    mouse113
    Member
    Post count: 16

    Right after updating your theme, my multiple product thumbnails for variations stopped functioning. I can’t add any additional images to variations on the “Edit Product” page and they are not displayed on the Product page.

    Apart from it, clicking some of the products (like the Real Leaf Wallet) redirect me to other products (real leaf card wallet) instead. Even going the Product Edit page and then clicking view product, still opened Real Leaf Card Wallet product instead of Real Leaf Wallet. Never happened before until the update. I had to change the Real Leaf Wallet name and URL (added the word Classic to the name) to fix it and now the Product page doesn’t show the updated Product Name (shows the old one). Fix both these issues please, wish I hadn’t updated at all.

    #236388
    mouse113
    Member
    Post count: 16

    Hi, why hasn’t this been addressed but my other older topics have been? Please act on the problem.

    #236702
    mouse113
    Member
    Post count: 16

    Guys, please answer this ticket!

    #237056
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you disable your caching plugins and re-save your permalinks?

    Thanks.

    #240676
    mouse113
    Member
    Post count: 16

    Hi, disabled Zen Cache plugin and pressed “Save” on the Settings>Permalinks page. Nothing changed. Still if you open the Classic Wallet page for instance it doesn’t even give me an option to upload the image variation. Please help.

    #241325
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please clear your browser cache, I can edit and view your variation images perfectly on this product: http://www.thamon.co.uk/wp-admin/post.php?post=937&action=edit.

    Thanks.

Viewing 6 posts - 1 through 6 (of 6 total)

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