New Landing › How can we help? › Atelier › Multi-masonry not working

Viewing 15 posts - 1 through 15 (of 29 total)
1 2
  • Back to forum
    Posted in: Atelier
  • July 21, 2015 at 8:30 pm #196495
    altious
    Member
    Post count: 180

    Hi,

    I have upgraded from Dante and it seems the multi-masonry setting doesnt work
    any idea why?

    July 22, 2015 at 9:08 am #196570
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you be more specific? Please provide your link and login, and let me know what’s ‘not working’ exactly?

    – Kyle

    July 22, 2015 at 11:02 am #196615
    altious
    Member
    Post count: 180
    This reply has been marked as private.
    July 22, 2015 at 12:31 pm #196664
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    In the single product you need to set the multi masonry size in the product meta

    – Kyle

    July 22, 2015 at 5:50 pm #196812
    altious
    Member
    Post count: 180
    This reply has been marked as private.
    July 23, 2015 at 12:49 am #196906
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems a space in the tab title.
    https://www.dropbox.com/s/fmfhcz024bicpfu/Screenshot%202015-07-23%2000.48.11.png?dl=0

    -Rui

    July 23, 2015 at 4:11 pm #197161
    altious
    Member
    Post count: 180

    yes, but the tab that I created there is no such space and is fine before in Dante
    can you advise on how to fix it?

    July 23, 2015 at 6:40 pm #197216
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us access to check it? and also a screenshot of the tab creation.
    Use the private reply.

    -Rui

    July 23, 2015 at 7:09 pm #197223
    altious
    Member
    Post count: 180
    This reply has been marked as private.
    July 23, 2015 at 7:10 pm #197225
    altious
    Member
    Post count: 180
    This reply has been marked as private.
    July 24, 2015 at 10:12 am #197377
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Q1)

    This looks like a bug in the plugin “Woo Tabs Pro”. If you select “no icon” for the tabs the space should be removed, if you select an icon, the space should be there. – Can you send me the zip file of the plugin?

    Q2)

    Please check the star ratings now, there was an increased letter-spacing property causing this.

    – David.

    July 24, 2015 at 8:00 pm #197547
    altious
    Member
    Post count: 180
    This reply has been marked as private.
    July 24, 2015 at 8:39 pm #197557
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Glad to know everything is fine now. Have a great weekend.

    July 27, 2015 at 10:15 am #197965
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes I believe the spacing with the no icon selected is a bug within the plugin.

    Can you contact their support report this?

    This is not an issue with the theme, I have tested this on both Atelier and Twenty 15 and the problem persists which indicates a plugin bug.

    – David.

    July 27, 2015 at 3:14 pm #198178
    altious
    Member
    Post count: 180
    This reply has been marked as private.
  • Back to forum
    Posted in: Atelier
Viewing 15 posts - 1 through 15 (of 29 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register