New Landing How can we help? Themeforest Theme Support Joyn Modal Shortcode in LayerSlider?

Viewing 8 posts - 16 through 23 (of 23 total)
  • Posted in: Joyn
  • #200080
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Matt,

    That is very odd, I cannot replicate this in any browser currently.

    Could you clear your browser caches?

    Thanks,
    David.

    #200101
    Reverend2008
    Member
    Post count: 20

    Hi David

    yes absolutely – always have cache turned off in dev tools but have double-checked anyway and it made no difference.

    I have tried this in my own Chrome as well as Firefox and am getting the same issue. I *think* it’s happening on any ‘container’ div, as when I remove the class tag in console the issue goes away (along with the formatting obviously).

    Interestingly, I tried it in the new Windows Edge browser and there’s no issue there.

    #200522
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I still cannot replicate the reported issue, I am going to ask the team to see if they can replicate this so we can investigate further.

    Thanks,
    David.

    #200527
    Reverend2008
    Member
    Post count: 20

    OK thanks – as a quick test I removed the CSS from the Child Theme and it’s still doing the jump, so I’m pretty sure it’s something in the parent theme.

    #200575
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    We have tested it here, we can see the issue on Windows only and we were all on Mac’s hence being unable to replicate.

    I’ll need to further test this and report back a solution.

    Thanks,
    David.

    #200744
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Just to follow up here, what operating system and what browsers are you testing on?

    Thanks,
    David.

    #200745
    Reverend2008
    Member
    Post count: 20

    Windows 7 and 10, Mozilla/FF, Chrome, all latest up-to-date versions.

    #201186
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, seems to be a windows only issue. Try adding this custom css:

    .modal-open {
        overflow: auto;
    }

    – Ed

Viewing 8 posts - 16 through 23 (of 23 total)

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