New Landing How can we help? Themeforest Theme Support Neighborhood Modal issue (help bar and login modal)

Viewing 8 posts - 1 through 8 (of 8 total)
  • #82851
    Yeast-Agency
    Member
    Post count: 6

    Good afternoon,
    I’ve found an issue after update with sf_woo_help_bar (Woocomerce help bar)
    After update the theme and update woocommerce the help bar’s links does’nt work anymore.
    You can check it here: http://mobiolapre.yeast.es/ but keep in mind the bar is hide using display:none

    Also related with modals functionality, the login modal from checkout is empty, How can I add the login form to this modal window?

    Thanks in advance,
    Mar

    #83159
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I will forward this to the developer to see if he can help you with your issue

    – Kyle

    #83228
    Yeast-Agency
    Member
    Post count: 6

    Thanks Kyle, I hope he can help me.
    best regards

    #83568
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Can you please try disabling any active plugins, to see if there is anything that is causing a conflict?

    I’ve tested here and all works fine, so it must be an issue local to your setup.

    – Ed

    #88527
    Yeast-Agency
    Member
    Post count: 6

    Good morning Ed,
    Login modal works fine but help bar links doesn’t work, we are going to try disabling active plugins but seems strage that login works but help bar not.
    Thanks
    Mar

    #88934
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That’s odd.. Let us know how you get on with disabling plugins.

    – Ed

    #89048
    Yeast-Agency
    Member
    Post count: 6

    Hello again we are tried disabling plugins but nothing
    Please could you take a look? my web is http://mobiola.es/
    before update help bar modals work perfect 🙁
    Thanks in advance,
    Mar

    #89642
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Mar,

    Have checked again, and can’t see any immediate issue. Tested locally and no issue at all, so I can only assume it must have something to do with your changes..

    No modal backdrop is added when the modal is clicked on – this must be some conflict with something you’ve added.

    – Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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