New Landing › How can we help? › Atelier › Mobile Width Issues After Update

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Atelier
  • June 17, 2015 at 10:42 pm #185603
    Brookebot
    Member
    Post count: 112

    I am having mobile page width issues after the update. The width of the page does not fit the width of the screen. Instead, I have to scroll from left to right to see all the content. Before the update, this was not an issues. See link provided. I’m in development mode, so this isn’t a terribly urgent issue… yet 🙂 Thank you for taking a look!

    June 18, 2015 at 9:10 am #185709
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This is likely caused by something in your custom css, can you please disable all of your custom css and check again

    – Kyle

    June 18, 2015 at 9:18 am #185710
    Brookebot
    Member
    Post count: 112

    I hate to tell you this, but that is not the case. I have completely erased all custom CSS & saved the changes, still same problem. (I did cut and paste all of my custom CSS into a document for me to use later when the issue is resolved.) Please have another look. Thanks so much!

    June 18, 2015 at 5:57 pm #186005
    sharif
    Member
    Post count: 11

    I have the same problem – the woocommerce product images (or product description area) seem to push the page content beyond the screen.

    June 18, 2015 at 8:00 pm #186040
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Brookebot

    Can you provide admin access?
    Thanks @sharif for the aditional input. We will check it.

    -Rui

    June 18, 2015 at 10:19 pm #186056
    Brookebot
    Member
    Post count: 112
    This reply has been marked as private.
    June 19, 2015 at 11:07 pm #186515
    Brookebot
    Member
    Post count: 112

    Please provided me with theme Atelier Version 1.52

    The latest version I could download from ThemeForest was V1.51. I believe V1.52 will fix my mobile width issues. No one has responded to my ticket since I left login information, and I need to get back to work on my CSS customizations. Thank you!

    June 20, 2015 at 10:43 am #186549
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You can update from 1.51 to 1.52 through WordPress Dashboard > Updates

    – Kyle

    June 20, 2015 at 11:48 am #186565
    Brookebot
    Member
    Post count: 112
    This reply has been marked as private.
    June 22, 2015 at 12:05 am #186704
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 25, 2015 at 10:49 pm #188808
    Brookebot
    Member
    Post count: 112

    thank you!

    June 26, 2015 at 8:05 am #188866
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem, thanks Rui

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